Admin Assistant

Project overview

Job ID: TN-66484

Onsite/Local Admin Assistant with Payable, AR, Balancing/Reconciling, Bookkeeping, Data Entry, Typing, healthcare revenue cycle, HIPAA, PTBMIS/StarLIMS/Medicaid experience

Nice to have

Medical billing, Medicaid, or healthcare revenue cycle operations

Claims processing or encounter management

Microsoft Excel (intermediate level)

Investigating billing discrepancies

Process improvement or workflow analysis

Data validation and quality assurance

Maintaining confidential health information (HIPAA)

Learning multiple software systems

Following detailed written procedures

Working independently while managing competing priorities

PTBMIS

StarLIMS

Availity

Tennessee Medicaid (TennCare)

Healthcare billing software

State government financial processes

Desired Qualifications

Experience in healthcare billing, medical office administration, finance, laboratory operations, or related field.

Strong analytical and problem-solving skills.

Excellent organizational and time management abilities.

Ability to identify process improvements and recommend practical solutions.

Strong written and verbal communication skills.

High attention to detail with demonstrated accuracy.

Ability to maintain confidentiality and handle sensitive information.

TennCare Billing Specialist (Contract)

Position Summary

The Tennessee Department of Health, Division of Laboratory Services is seeking a contract employee to support the TennCare Billing Program.

The primary responsibility of this position is to maintain uninterrupted TennCare billing operations while supporting the Division s efforts to improve billing processes and prepare for implementation of a future modernized and automated billing solution.

The successful candidate will support billing activities from initial encounter preparation through reconciliation while identifying opportunities to improve efficiency, reduce manual effort, strengthen internal controls, and improve revenue cycle performance. The position will work closely with laboratory billing staff, fiscal administration, procurement, informatics, and external stakeholders to ensure accurate billing operations and support long-term modernization efforts.

This position is expected to continue through November 30, 2027, contingent upon funding availability.

Primary Responsibilities

TennCare Billing Operations (approximately 60%)

Key TennCare encounters into PTBMIS accurately and within established timelines.

Post payments, write-offs, and maintain revenue tracking.

Update billing addresses and maintain provider information.

Maintain HIPAA compliance and confidentiality standards.

Prepare monthly billing reports and supporting documentation.

Provide operational billing support to ensure continuity of services.

Revenue Cycle Support and Issue Resolution (approximately 20%)

Research billing discrepancies, payment issues, claim denials, and reconciliation differences.

Identify root causes of billing errors and recommend corrective actions.

Review billing trends and identify recurring issues impacting reimbursement.

Document manual workarounds and standard operating procedures.

Perform reconciliations between billing activity, remittances, and financial reports.

Monitor billing timelines to support timely filing requirements.

Billing Process Improvement (approximately 20%)

Evaluate current billing workflows and identify opportunities for automation.

Support implementation planning for a future third-party billing solution.

Participate in workflow mapping and documentation.

Plan, coordinate, and execute testing, validation, and documentation for new billing processes, system enhancements, and future third-party billing solutions.

Recommend efficiencies that reduce manual data entry and duplicate work.

Develop and maintain process documentation and training materials.

Participate in special projects supporting modernization of laboratory billing operations.

Collaborate with laboratory staff, fiscal administration staff, procurement, informatics, and external stakeholders to resolve billing issues and support billing process improvements.

This position is primarily onsite during the initial training period due to the complexity of the billing systems and required collaboration with the billing team. Following successful completion of training and demonstration of independent proficiency, the position may be eligible for a hybrid work schedule in accordance with Tennessee Department of Health policies and business needs.

Job Facts: Contract Corp To Corp | Contract Independent | Contract W2 | 12 Months | No Travel Required | On-site | Depends on Experience

Skills: Admin Assistant, Payable, AR, Balancing, Reconciling, Bookkeeping, Data Entry, Typing, healthcare revenue cycle, HIPAA, PTBMIS, StarLIMS, Medicaid, Management, Mapping, Medical Billing, Microsoft Excel, Office Administration, Filing, Finance, Health Care, Informatics, Internal Control, Issue Resolution, Communication, Conflict Resolution, Customer Service, Data Validation, Documentation, Analytical Skill, Attention To Detail, Revenue Management, Standard Operating Procedure, Process Improvement, Quality Assurance, ROOT, Research, Testing, Augmented Reality, Billing, Collaboration, Payments, Problem Solving, Procurement, Training, Workflow, Workflow Analysis

Reference: Dice Id: 10456060 | Position Id: TN-66484

Project details

Nashville, TN (DOH)

12 Months

Skills:

Skills Others Accounts Payable Novice (1-3 Years) No

Skills Others Accounts Receivable Novice (1-3 Years) No

Skills Others Balancing/Reconciling Proficient (4-6 Years) No

Skills Others Basic Bookkeeping Proficient (4-6 Years) No

Skills Others Customer Service Proficient (4-6 Years) No

Skills Others Data Entry Proficient (4-6 Years) No

Software Others Microsoft Excel Proficient (4-6 Years) No

Skills Others Typing Proficient (4-6 Years) No

Knowledge, Skills, and Abilities

• Start: flexible
• Duration: 12 Months
• Remote: onsite
• Location: Nashville, TN, US, US