Business Analyst - Judiciary

Project overview

Please note! This role is only available for secondment/suppliers or for freelancers who join our payroll. We can tell you more about this by phone. Rate cap: €95. Assignment Description The Information Provision (IV) of the Judiciary is divided into IV portfolios. Each IV portfolio holder manages the information provision within their domain, considering the Judiciary-wide interests. The portfolio holders maintain close relationships with clients and chains within and outside the Judiciary organization and with partners within IVO and IV Governance.

This assignment focuses on the Operational Management portfolio. This portfolio includes a busy agenda with important digitalization initiatives for the Judiciary. Think of the rollout and deployment of M365, Digital Archiving, IAM, More and Responsible Publishing, and other strategic assignments. As a business analyst, you contribute to clarifying the demand, making current bottlenecks and improvement opportunities visible, and advancing the change in the IVO delivery process. Background Assignment IVO Judiciary is the engine of the digital transformation of the Judiciary.

To achieve this, we continuously strive to grow in our maturity. Much is already going well, but it can always be better! From our solid foundation, we deliver well-functioning digital services faster and faster, which the courts and society can rely on. In agile processes, we work together on continuous value creation and its validation. You will work from the business analysis group for the Operational Management portfolio. As a business analyst in an IV team, you will work closely with the epic owner in creating Lean Business Cases for epic(s).

You will substantiate these Lean Business Cases with (process) analyses and the necessary features, so that the epic(s) can then be picked up for realization by product owners, ready analysts, and developers in the bases. This can also be for procurement processes. Analyses can concern applications or work situations (the "business"). To gather input on issues, you organize workshops for stakeholders, such as administrative staff, judges, but also lawyers, legal professionals, or citizens. You will process this input into a sharp analysis that you validate with all stakeholders.

How do we shape the necessary changes? You substantiate proposals for these changes with quantitative and qualitative analyses. Which figures are relevant and what can we learn from them? How does the system work and does it meet the users' needs? Every week you meet with your fellow business analysts to share knowledge, discuss any bottlenecks, and refine the working method where possible. You also present your results to the group and learn from the experiences of other analysts.

You can use various analysis techniques such as interviews, workshops, data analyses, customer journeys, design thinking, and business model canvas (BMC). You preferably work in Jira and Confluence and use available tools for modeling processes and data where necessary. You are comfortable with online collaboration tools, such as Microsoft Whiteboard. Requirements You are investigative and able to gather input on issues. You organize workshops for internal and external parties. You quickly see connections, relationships, and similarities. You see trends and patterns in seemingly unrelated data.

You work logically and methodically. You are able to operate at different levels, adapt your communication to your conversation partner, and possess organizational sensitivity. You are also a good listener and can ask probing questions to understand others well.

Business analysis: IREB, BCS, Design Thinking, or Service Design You have demonstrable experience with digital acceleration projects; (7 years) You have at least 5 years of experience in the role of business analyst, including the role of requirements engineer, on relevant digitalization topics; (7 years) Several years of experience in the operational management domain (5 years) Wishes You have demonstrable experience within a complex environment, preferably in government or from a specialized agency commissioned by complex organizations.

You are able to see your own work in context within the dynamic environment and function independently based on your personal qualities. You are not easily discouraged by setbacks or changing circumstances. Experience with tooling including, but not limited to: Jira, Confluence, Enterprise Architect (EA), MS Teams, MS Powerpoint, MURAL We are looking for an inspiring personality. You not only have your analytical skills in order, but you have also extensively developed your personal (soft) skills. A good analyst distinguishes themselves by their connection with colleagues, clients, and chain partners.

Competencies * You have demonstrable experience with lean and/or agile/scrum methodologies, certification is a plus. You have energy and take initiative. * You communicate easily with both business and IT. You have broad change management skills, possess self-awareness, and can reflect on your own behavior. You use yourself as a person and can empathize with your colleagues to work effectively and make progress. * You are a team player and always look for improvements that make the team better. You like to take the lead and come up with concrete improvement proposals.

You also consider the background of team members and seek connection to achieve the best results together. * You work systematically and structurally in business analyses. * In your analyses, you look not only at qualitative aspects but also certainly at quantitative aspects and know how to present them clearly and concisely. You use data to substantiate your analyses where possible. * IREB or BCS certification is a plus.

• Experience with process modeling in BPMN 2.0 is a plus Additional Information An offered CV must contain the full name, address, date of birth, telephone number, and email address of the candidate. Work situation: Secondment is not permitted. Exclusivity is required upon acceptance of an invitation for intake until 4 days after the intake date.

Project details

• Start: 2026-10-31T23:00:00
• Location: Utrecht, NL
• Languages: Dutch