Change & Adoption Manager (Enterprise Software)

Project overview

HYBRID 2-3 days in Central London office - 35 hours per week - circa £100-125 per hour - Enterprise Software/SaaS

About the Role

A global software brand are looking for an experienced Change & Adoption Manager to support enterprise technology transformation engagements. You will develop and deliver organisational change management strategies that drive user adoption, support successful implementations, and maximise business value.

Key Responsibilities

Essential Requirements

Desirable

*Rates depend on experience and client requirements

• Develop change management strategies, adoption roadmaps, and implementation plans.
• Conduct stakeholder analysis, readiness assessments, and change impact assessments.
• Create communication plans, training materials, and end-user enablement programmes.
• Partner with project managers and technical teams to align change activities with delivery milestones.
• Facilitate stakeholder workshops, leadership sessions, and change champion networks.
• Track adoption metrics, KPIs, risks, and mitigation actions.
• Develop post-implementation sustainment plans and contribute reusable change management best practices.
• 5+ years' experience in organisational change management, adoption strategy, or consulting.
• Experience supporting enterprise software implementations, ideally across marketing technology, CRM, CMS, or digital platforms.
• Strong stakeholder engagement, facilitation, and presentation skills, including senior executive audiences.
• Experience producing readiness assessments, communication plans, training programmes, and adoption scorecards.
• Excellent communication skills and the ability to work independently in a remote, client-facing environment.
• Bachelor's degree or equivalent professional experience.
• Prosci, ADKAR, or CCMP certification.
• Professional services or systems integration experience.
• Familiarity with Agile and hybrid delivery methodologies.
• Experience in digital transformation, digital marketing, or customer experience programmes.
• Experience working as an independent consultant or subcontractor on enterprise technology engagements.

Project details

• Start: 16/11/2026
• Duration: 6 months
• Location: London, UK, GB
• Rate: 100-125 EUR/h