Creative Quality Assurance Specialist - Retail media

Project overview

Our retail client is looking for a Creative Quality Assurance Specialist.

Responsibilities

• Review and validate creative approval and rejection recommendations generated by AI tools
• Conduct manual reviews of complex, nuanced, or policy-sensitive advertising creative
• Apply advertising policies and guidelines consistently across a variety of submissions
• Document review outcomes and provide actionable feedback to improve automation performance
• Identify trends, recurring issues, and areas for process improvement
• Support quality assurance initiatives and maintain accurate review records
• Partner with Product and Operations teams on policy updates and workflow enhancements
• Help create a positive advertiser experience by ensuring timely and accurate creative reviews Required Qualifications:
• Strong attention to detail and commitment to quality
• Experience reviewing digital advertising creative, marketing assets, or promotional content
• Ability to interpret policies, guidelines, and standards while exercising sound judgment
• Comfortable working with AI-assisted tools and technology-driven workflows
• Strong written communication and documentation skills
• Ability to work independently while collaborating with cross-functional teams Nice to Have:
• Experience in digital advertising, retail media, marketing operations, or creative quality assurance
• Familiarity with content moderation, compliance review, or creative approval processes
• Experience identifying workflow improvements and documenting process recommendations
• Exposure to AI-enabled products or machine learning review systems Why This Opportunity?
• Work at the intersection of advertising, AI, and emerging technology
• Influence the quality and effectiveness of AI-powered creative review tools
• Collaborate with cross-functional teams across Product, Operations, and Engineering
• Gain exposure to a fast-growing retail media and advertising environment
• Make a direct impact on advertiser success and customer experience In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Benefits

Project details

• Hours/week: 40
• Duration: 7 months
• Location: onsite in Richfield, MN
• Onsite Schedule: Standard business hours (8:00 AM
• 5:00 PM), with flexibility to collaborate across global teams. About the Team: You'll join a rapidly growing retail media and advertising organization that helps brands connect with millions of engaged shoppers through digital advertising experiences. The team combines advanced advertising technology, data-driven insights, and innovative marketing solutions to help advertisers reach customers throughout their buying journey. As advertising capabilities continue to expand, the team is investing heavily in automation and AI-powered tools that improve the advertiser experience while maintaining high standards for quality and compliance. About the Role: We're seeking detail-oriented candidate to support an AI-powered creative review process. In this role, you'll serve as the human expert behind automated advertising reviews, helping ensure marketing assets meet platform policies, brand standards, and quality expectations. This is an excellent opportunity for someone with digital marketing, advertising operations, content moderation, creative QA, or campaign review experience who enjoys applying critical thinking and sound judgment to complex scenarios. You'll work closely with Product, Operations, and Engineering teams to review advertising creative, validate AI-generated decisions, identify opportunities for improvement, and help shape the future of scalable creative review processes.
• Start: flexible
• Remote: onsite
• Location: Richfield, MN, US
• Rate: 25-30 EUR/h