Digital Operations Specialist

Responsibilities

What We Expect?

Additional Assets Will Be:

What We Offer?

• IT Management and User Support
• Independent management of the company's current IT environment.
• Configuration and administration of computer hardware, accounts, and user access.
• Handling IT onboarding and offboarding processes.
• Resolving current technical issues and supporting employees.
• Managing licenses, subscriptions, and costs of used tools.
• Ensuring access security, updates, and basic cybersecurity standards.
• Business Systems Administration
• Maintaining the CRM/ATS system, including configuration, users, permissions, and data quality.
• Administration of the Microsoft 365 environment (Outlook, Teams, SharePoint, OneDrive, Power Automate, Forms).
• Managing and optimizing tools such as LinkedIn, Adobe, Lusha, and other systems used by teams.
• Supporting users in effectively using the tools.
• Collaborating with software vendors and external IT partners.
• Process Automation and Integration
• Identifying repetitive, manual tasks that can be simplified or automated.
• Designing and implementing automations using low-code/no-code tools and available APIs.
• Integrating systems and improving data flow between them.
• Automating document workflows, reporting, and administrative processes.
• Developing automatic processing and entry of candidate data into Bullhorn.
• Testing, documenting, and maintaining implemented solutions.
• AI and Operational Efficiency Development
• Researching practical applications of AI in recruitment, sales, and administration.
• Implementing AI tools to support the daily work of teams.
• Creating simple workflows and AI agents to automate selected tasks.
• Collaborating with the business to define requirements and evaluate implementation results.
• Training employees on new solutions and best practices for their use.
• Data and Reporting
• Automating the preparation of operational and management reports.
• Improving data quality and consistency in systems.
• Building simple dashboards and reports.
• Supporting teams in the effective use of data.
• Minimum 3 years of experience in IT Operations, Business Systems, IT Administration, Automation, or a similar role.
• Practical knowledge of Microsoft 365 administration.
• Experience in managing users, hardware, licenses, and access.
• Knowledge of automation tools, e.g., Power Automate, Make, n8n, or Zapier.
• Ability to analyze processes and translate business needs into specific technological solutions.
• Basic knowledge of system integrations, APIs, and data flow.
• Practical interest in AI and ability to use tools like ChatGPT, Microsoft Copilot, or similar.
• Independence, good work organization, and responsibility for assigned areas.
• Communication skills and ability to collaborate with non-technical individuals.
• Knowledge of English enabling work with documentation and technology vendors.
• Knowledge of Bullhorn ATS/CRM or other recruitment systems.
• Experience in the recruitment, outsourcing, or professional services industry.
• Knowledge of Power BI, Power Query, SharePoint, and advanced Excel functions.
• Ability to create simple scripts in Python or PowerShell.
• Practice in implementing AI agents, LLM-based solutions, or document automation.
• Experience in managing projects to improve business processes.
• Real impact on the company's technological development – not just system maintenance, but also their improvement.
• An independent position with direct cooperation with the COO.
• Opportunity to design and implement your own automation solutions.
• Work with modern IT, SaaS, and AI tools.
• High variety of projects covering recruitment, sales, finance, and administration.
• Opportunity to develop competencies in automation, integration, and artificial intelligence.
• Salary commensurate with experience and competencies.
• Collaboration with a team where technology directly supports business results.

Project details

• Start: flexible
• Remote: hybrid
• Location: Warszawa, Emilii Plater 53, PL
• Languages: Polish

Source notes

Awareson is a company specializing in the recruitment and outsourcing of IT and SAP specialists. We support clients in building technology teams and executing projects, combining IT market knowledge with an individual approach to business.

We are currently developing our operational model, focusing on digitalization, process automation, and the use of artificial intelligence in daily work.

Therefore, we are looking for a Digital Operations Specialist – a person who will take responsibility for our technological environment and actively develop solutions to increase the efficiency of the entire organization.

This is a newly created position, offering significant autonomy, real influence on the company's operations, and the opportunity to build solutions from scratch.