FREELANCE – Web Consultant

Project overview

In response to market evolution and the emergence of freelance status, Jane Hope puts people back at the heart of exchanges by acting as a trusted intermediary between freelancers and companies.

Our client, based near Lille (59), is looking for a freelance Web Consultant to provide support for their web platforms and Marketing tools.

MISSIONS

· Ensure the proper functioning of platforms, qualify incidents, and manage their resolution according to their business impact

· Manage TMA (Third-Party Maintenance): prioritize fixes, lead follow-up meetings, and control deadlines and quality of service

· Coordinate developers, service providers, and infrastructure teams on interventions within the scope

· Provide user support, train them, and maintain documentation and operational procedures

· Organize the acceptance testing of fixes and updates, then secure their production deployment with the technical teams

· Apply IT security rules and administer platform access and authorizations

· Track recurring incidents, maintenance costs, and risks, and share priorities with the business units

· Gather business needs, write functional specifications, and contribute to technical specifications

· Prioritize evolutions based on their value, cost, and risks, while preserving capacity dedicated to run

· Coordinate the acceptance testing and deployment of new features, then support their adoption

Project details

• Start: flexible
• Remote: hybrid
• Location: Villeneuve-d'Ascq, France, FR
• Rate: 56-56 EUR/h
• Languages: French