Functional Expert Finance Microsoft Dynamics AX 2012 / AMOA

Project overview

For a laboratory operating in an international environment, you will act as a functional expert in Finance for Microsoft Dynamics AX 2012.

You will ensure the interface between the Finance business departments, the IT department, and the third-party application maintenance (TMA). Your objective is to gather, analyze, and formalize the ERP evolution needs, then manage their implementation with the integrator.

Analysis and Design

Integrator Management and Acceptance Testing

Training and Support

Level 2 Functional Support

The service is provided as technical assistance.

Profile Sought

You have functional expertise in Finance on Microsoft Dynamics AX 2012 and proven experience in supporting business departments and managing ERP evolution.

Mandatory Skills, Expert Level

Expected Skills

Professional Qualities

Language

• Gather the needs of the Finance departments and lead workshops.
• Perform functional analyses.
• Write functional and technical specifications as well as design documents for AX developers.
• Translate business needs into actionable requests for the AX 2012 TMA.
• Propose information system evolution scenarios consistent with strategic directions and business processes.
• Transmit requests to the integrator and monitor developments.
• Coordinate exchanges with the TMA.
• Validate deliveries.
• Organize and conduct tests and functional acceptance.
• Train users.
• Produce and update documentation.
• Support business departments in adopting changes and change management.
• Analyze incidents and establish functional diagnosis.
• Resolve incidents or escalate them to the TMA.
• Ensure ticket follow-up until resolution.
• Mastery of Microsoft Dynamics AX 2012.
• Experience in project owner support (AMOA).
• Experience managing third-party application maintenance (TMA).
• Mastery of test management and functional acceptance.
• Gather, analyze, and formalize the needs of the Finance departments.
• Lead business workshops and ensure interface with technical teams.
• Write functional specifications, technical specifications, and design documents for AX developers.
• Coordinate an integrator, monitor developments, and validate deliveries.
• Train users, write documentation, and support change.
• Perform level 2 functional diagnostics, manage escalations, and track tickets.
• Ensure consistency between information system evolutions and business objectives and processes.
• Analytical and synthesis skills.
• Rigor in formalizing and tracking requests.
• Interpersonal skills to coordinate business and technical stakeholders.
• Pedagogical approach in user support.
• Professional English is mandatory.

Project details

• Start: ASAP
• Duration: 148 jours
• Remote: hybrid
• Location: Seine-et-Marne, France, FR
• Languages: French, English