ICT Coordinator

Project overview

Assignment Description

As a Senior Administrator (Coordinator) within Connectivity, you are the primary point of contact within and outside the team. You participate in the Change Plan Board to provide requested and unsolicited advice. You also participate in improvement processes, research new technologies, and safeguard this information within your team. Furthermore, you help shape new services for adoption within the team. You also regularly meet with stakeholders from across Defense to align needs. In addition to all this, you must be able to independently investigate incidents in our complex, compartmentalized network environment.

Background of Assignment

Minimum MBO-4 diploma

CCNA: Certified

CCNP: Training (certification not required)

MCSE

ITIL-3

Prince2

Familiar with: Cisco, Juniper, Extreme, BayNetworks, Avaya, HP, Wireshark, Solarwinds, Tivoli, ServiceNow, SharePoint, Packetshapers, InfoBlox

Protocols: TCP/IP, Ethernet, OSPF, BPG, SPB, LAN WAN, SD-WAN

eCF profile: Network Specialist

Reference area: C.04 Problem Management

This assignment is based on the European e-Competence Framework (e-CF). This is a European standard for describing IT competencies and the associated level of responsibility. The eCF profile indicates which competencies and at what level (e-1 to e-5) are expected from the candidate. We expect candidates to clearly demonstrate in their CV that they possess these competencies. This can be done by describing for each relevant assignment or position:

CVs in which the requested eCF competencies are not demonstrably present cannot be fully assessed for suitability.

Candidate has at least 2 years of demonstrable work experience with the chosen eCF profile and a similar role.

Generic description of competence area and levels

Identifies and resolves the cause of incidents. Takes a proactive stance in avoiding or identifying the root cause of ICT problems. Implements a knowledge system based on the repetition of common errors. Resolves incidents or escalates. Optimizes system or component performance.

Summary of tasks and mission

Ensures the alignment of the network, including telecommunications and/or computer infrastructure, to meet the organization's communication needs. Manages and operates a network information system, resolves problems and errors to ensure defined service levels. Monitors and improves network performance and security.

• the role the candidate fulfilled
• the tasks and responsibilities involved
• the extent to which these align with the requested eCF competencies and the level

Responsibilities

Requirements/Wishes

Candidate preferably has demonstrable work experience within the Ministry of Defense; See the points under 'Background of Assignment'.

Candidate preferably has more than demonstrable work experience with the requested role within the eCF profile and assignment description.

Additional Information

Hybrid working: The frequency is an estimate, provided the work allows. Agreements regarding working from home are always made in consultation with the needs assessor. Frequency of days working from home: 0

On-call services: No

• Ensure communication performance, recovery, and security needs meet agreed service contract standards
• Contribute to defining network design policies, philosophies, and criteria
• Investigate, diagnose, and resolve network problems
• Use network management tools to determine network load and model performance statistics
• Remain aware of relevant legislation affecting network security
• Configure networks to protect against security threats
• Monitor networks to identify and address traffic bottlenecks

Project details

• Start: 2026-10-29T23:00:00
• Location: Huis ter Heide Utrecht, NL
• Languages: Dutch