Implementation Manager

Project overview

Please note! This request is not intended for freelancers. Assignment description: Within the DWR 2.0 program, the new digital work environment for the government is being rolled out to all SSC-ICT clients. For this rollout at the client organizations, we are looking for an implementation manager who can lead and coordinate the rollout activities.

For this, the implementation manager will maintain the necessary contacts with our clients, act as a representative from the project, coordinate the various activities required from SSC-ICT for preparations, rollout & aftercare, and manage hard deadlines (and make the necessary agreements with our client representatives for this). The candidate must have gained the necessary experience in comparable ICT organizations. The candidate must be able to perform under high pressure. The candidate must be able to apply their current knowledge and experience directly in practice.

Background of the assignment: The assignment is carried out within the Business Unit IT Standard Services (BST). BST develops, manages, and delivers the IT facilities that every government employee in our service area needs for their daily work. Think of the (mobile) workplace, telephony, email, AV equipment, including support for these services. These services are offer-driven: existing and new needs of customers are translated into solutions that best serve the collective of customers. Your home base is the Projects, Innovations & Specialization department, a part of the business unit.

With about thirty colleagues

• project leaders, project managers, program managers, and PMO officers
• we form an experienced team. We support each other and laugh a lot. Moreover, we are happy to help you find your way in the complex SSC organization and become successful. And we believe it is important that everyone feels good. You will have the opportunity to contribute to our development. SSC-ICT To continue serving our ministries well, we want to develop further. We do this in interaction with our clients, the ministries. Because we are the ICT service provider of and for the government, and are proud of our public task and the large-scale projects that matter. The origin of SSC-ICT At the beginning of this millennium, all ministries independently managed the ICT workplaces for their civil servants. To create one efficient and uniform line for this service, the various ICT organizations merged their activities. Over the years, there have been various compositions and names, but SSC-ICT has been a fact since 2014. Where are we now? SSC-ICT has grown into an organization of approximately 1,200 employees and contributes to a modern government with secure, flexible, and effective ICT services. We provide these services to the following ministries:
• Interior and Kingdom Relations
• Justice and Security
• Foreign Affairs
• Infrastructure and Water Management
• Social Affairs and Employment
• Public Health, Welfare and Sport
• Finance ICT must always be available and is increasingly crucial for the primary processes of these ministries. Our government colleagues work at various locations and on different devices: via desktop and laptop, but also on tablet and smartphone. Speed and flexibility are becoming increasingly important. Providing ICT for and with the government is a challenging task. The field of work is diverse and the security requirements are high. Where are we heading? SSC-ICT is growing into one organization with one face. We continue to work on a transparent approach and optimal service delivery: standard where possible, customized where necessary. The ministries rely on our secure, reliable ICT services that are always available. Please note! This request is not intended for freelancers. The goal: to deliver stable ICT services in a rapidly changing digital world. "We do this by working together, learning from each other, focusing on the user experience, and especially by enjoying our work!" SSC-ICT Business Unit IT Standard Services (BST) The main task of this business unit is to deliver services that have no direct link to a unique (primary) process of customers and are therefore suitable for standardization. These services are also suitable for offering uniformly to all or multiple customers.

Requirements

Candidate has at least 2 years of demonstrable experience as a project leader, project manager, and/or implementation manager within the government or a complex organization of comparable size. Candidate has at least 2 years of demonstrable experience in leading and/or coordinating ICT implementation or migration projects involving multiple stakeholders and disciplines. Desired Skills:

• Degree to which the candidate has experience with complex ICT implementation/migration.
• Degree to which the candidate has experience with workplace rollouts, digital work environments, or similar large-scale rollout projects.
• Degree to which the candidate has experience with implementation plans, runbooks, go-live, and aftercare.
• Candidate understands the assignment and fits within the organization. Competencies:
• Analysis & Judgment
• Autonomy
• Decisiveness
• Leadership
• Networking
• Environmental Sensitivity
• Persuasiveness
• Planning and Organizing
• Results Orientation
• Risk Tolerance Additional Information: When you offer a professional to us as a supplier and they are placed, we will need information from you as a contracting party, including regarding the Chain Liability Act (Wet keten- en inlenersaansprakelijkheid). The 'WKA' aims to prevent abuse in the remittance of payroll taxes at all links in the chain; from supplier to client. We cover these risks for our clients by means of a blocked account, the G-account. This is an account to which a portion of the invoice amount is deposited and from which you can pay payroll taxes and VAT to the Tax Authorities. The percentage to be deposited depends on whether you have SNA certification (NEN-4400-1 or NEN-4400-2) and whether your company is established in the Netherlands or abroad. You can request the G-account from the Tax Authorities. If you cannot obtain a G-account (and you can provide proof of this from the Tax Authorities), you also have the option to submit an accountant's statement (assurance report regarding personnel lending) every quarter. In this, a certified accountant (AA or RA) will issue a statement on the accuracy, completeness, and timeliness of the remittances. Please note that the costs for this statement are at your own expense.

Project details

• Start: 2026-11-22T23:00:00
• Location: Den Haag Zuid-Holland, NL
• Languages: Dutch