Infrastructure Engineer - Core Services - Leatherhead, Surrey (Hybrid)

Project overview

Microsoft Servers, VMWare, Networks, Cisco, Meraki, WAN, SD-WAN, VPN, Firewall, VLAN, Routers, Switches, WiFi, VMWare, NetApp, Backup, CheckPoint, MSTeams, SolarWinds, WAN Cutover

My Surrey base client are looking for an experienced 3rd Line Infrastructure Engineer to assist their Core Services team for an initial 6 month contract. This is a hybrid role and you will be required to work from their offices based in Leatherhead, Surrey 2 days per week. There may also be travel to other sites/datacentres along with the possibility of some out of hours work during planned Network/WAN cutovers.

This role will suit an experienced Infrastructure Engineer who has exposure working in large scale enterprise environments (5000+ users) supporting core services and datacentres. You will need be able to concisely demonstrate your past experience across networking, virtualisation, storage, backup, monitoring, utilising collaboration tools and managing on-premise hardware.

The key deliverables for this role are:

Please note that this role is inside IR35 and if successful, you will be required to go through an FCSA approved umbrella company.

• Support BAU operations across networking (Meraki LAN/Wi-Fi
• Desirable), VMware, NetApp storage, Commvault/Veeam backups, Check Point Firewalls, Microsoft Teams/MTRs/Teams Phone, Xerox Workplace Cloud printing, DHCP/DNS, and physical infrastructure.
• General Microsoft Server maintenance
• Perform 3rd line troubleshooting and own incidents, problems, and changes through to resolution.
• Maintain high-quality documentation including knowledge base articles and project artifacts.
• Support VMware vSphere operations including VM life cycle management and host performance.
• Support NetApp storage operations including monitoring, capacity, LUN/share management, and engaging vendor support.
• Support Commvault/Veeam backup operations, address failed jobs, perform restorations, and ensure backup integrity.
• Support Teams collaboration services, including troubleshooting MTRs (Teams Meeting Rooms), Teams Phone, and AV/peripheral issues.
• Support SolarWinds monitoring, triage alerts, analyse dependencies, investigate performance issues and escalate where required.
• Provide support for enterprise printing using Xerox Workplace Cloud.
• Work with vendors including BT, hardware suppliers, cloud vendors, and managed service partners.
• Ensure all work meets defined change control, quality, and documentation standards.

Project details

• Start: flexible
• Duration: 6 months
• Remote: hybrid
• Location: Surrey, United Kingdom, GB