Interaction Designer, UX Design, SC, remote 575- 650 inside IR 35

Project overview

We are seeking an experienced Interaction Designer/UX Designer to join a high-profile digital government programme supporting one of the UKs largest and most widely used public digital platforms.

Contract Length: Until March 2027

Mostly remote with visit to site for meetings Locations Bristol or London or Manchester.

Due to the urgency preference will be given to candidates holding current Security Clearance: Active or lapsed SC. BPSS will otherwise be considered.

Youll be working within a multidisciplinary team focused on designing and improving services used by thousands of civil servants. The team is currently delivering new tooling to support large-scale content auditing, archiving and lifecycle management, helping ensure critical public information remains accurate, accessible and easy to manage.

This is an opportunity to work on services at significant scale, solving complex problems that impact millions of users while contributing to the future of digital government.

As an Interaction Designer you will play a key role in understanding user needs, shaping service journeys and delivering intuitive, accessible experiences.

Youll Support user research activities and help turn insights into actionable design decisionsFacilitate stakeholder workshops and collaborative design sessions

Map complex user journeys and identify opportunities for improvement

Design clear, accessible and user-centred digital interfacesCreate and iterate prototypes using Figma

Use qualitative research and quantitative data to inform design decisions

Contribute to product direction and roadmap discussions

Share design thinking and outputs with the wider design community

Work collaboratively within an agile, multidisciplinary environment where priorities can shift rapidly based on user needs

Essential Experience

3+ years experience working as an Interaction DesignerStrong user-centred design (UCD) background

Experience designing digital services within large, complex organisations strong pref for Public Sector.

Ability to create clear, usable and accessible interfaces across multiple devices and browsers

Experience making design decisions using both qualitative user research and quantitative data

Strong journey mapping, workflow design and interaction design skills

Experience facilitating workshops, co-design sessions and stakeholder engagement activities

User-centred design methodologies

Agile delivery environments

Accessibility and inclusive design principles

Journey mapping and service flow design

Prototyping and iterative design approaches

Knowledge of accessibility standards such as WCAG

Experience designing internal operational tools or workflow-heavy services

Project details

• Start: ASAP
• Duration: 6 months
• Remote: hybrid
• Location: London, Bristol, Manchester, remote working, UK, GB
• Languages: English