Interim Team Manager BW&O and MET (URGENT)

Project overview

Interim Team Manager BW&O and MET (URGENT)

Freelance possible

Requirements

Interview Planning

Interviews will take place on Monday, October 19, between 1:00 PM and 4:00 PM at our office in Hoofddorp.

Explanation of Schedule

Desired start date: as soon as possible, due to the urgency of the assignment.

Working days and on-site presence: Hoofddorp, 2 days per week on-site with the team, including at least Wednesdays.

Wishes

• Completed Bachelor's or Master's degree, or demonstrable Bachelor's or Master's work and thinking level;
• Minimum 5 years of demonstrable experience as a manager or team manager in the social domain;
• Demonstrable experience in managing an operational team;
• Demonstrable experience in continuing and securing changes in processes, working methods, and team dynamics;
• Experience with collaboration with internal and external partners, such as care and welfare providers and chain partners;
• Available for 32 hours per week for the full duration of the assignment, and to start no later than November 15, 2026;
• Good command of the Dutch language, both spoken and written;
• Possesses a recent Certificate of Conduct (VOG) or can provide one at the start of the assignment.
• Assessment will be based on the CV. It will consider demonstrable experience as a manager or (interim) team manager in the social domain, experience in managing an operational team, and experience within a municipal context. The bidder must substantiate their role, duration, team size, and achieved results for each relevant assignment.
• Assessment: The bidder will explain in a maximum of one A4 page a concrete example of an assignment in which an existing change in a team was implemented, preferably in an operational team within the social domain. The explanation must include the initial situation, their own role, the approach, involved parties, choices made, how setbacks or resistance were handled, and the demonstrable result. The assessment will focus on the candidate's experience in implementing changes, improving processes and collaboration, involving employees, and quickly resolving bottlenecks.

Project details

between 110-135 per hour

Please elaborate on the second wish and include it with your bid.

Assignment Description

Municipality of Haarlemmermeer is urgently seeking a temporary Interim Team Manager for BW&O and MET. The current team manager temporarily has no leadership over the team due to other work. The assignment focuses on continuing the daily management and pushing forward the changes that have been initiated in both sub-teams. The team is part of the Social Support and Welfare cluster (MOW) and consists of two sub-teams: Protected Living and Shelter (BW&O) and the Customization Expertise Team (MET).

The assignment requires a strong, experienced change manager with a strong focus on execution. For BW&O, it involves changes in processes and procedures (the customer journey), and in team dynamics (for which team coaching will be deployed after the customer journey). Improving collaboration with internal and external partners is the top priority. For MET, it involves a changing way of working, where the team is more connected with internal colleagues who use the advice. The contractor acts quickly, empowers employees, and actively seeks solutions for complexity, involving the employees.

Tasks and Responsibilities

Positioning

The Social Domain of the Municipality of Haarlemmermeer is in development. Within this development, the Social Support and Welfare cluster has been established. The BW&O and MET team within this cluster is responsible for the execution of protected living and shelter and for advising internal colleagues on complex issues and customization. The team has 13 employees.

The Interim Team Manager BW&O and MET is organizationally part of the MOW cluster and reports to the cluster manager. The role therefore combines leading an operational team with a change and development assignment in two sub-teams.

Candidate Profile

The candidate is an experienced and empathetic change manager who acts quickly and works solution-oriented. The candidate is firm in management, knows how to involve employees in change, even when it causes tension, and seeks a workable solution in case of setbacks. In a small team, the candidate is present and visible, and can quickly bring peace and trust where team dynamics require attention. The candidate can quickly switch between two sub-teams with different tasks and can gain trust within a short period from the team, internal colleagues, and external partners.

• Provide integral leadership to the BW&O and MET sub-teams and ensure the continuity and quality of execution;
• Continue and secure the initiated changes within BW&O: improvement of processes and procedures with the customer journey as the starting point;
• As a first priority, work on a safe, open, and constructive team dynamic within BW&O, restore peace and trust in the team, and strengthen collaboration;
• Maintain and strengthen collaboration with internal and external partners, including care and welfare providers and chain partners;
• Continue the initiated change within MET: a changing way of working where the team is more connected with internal colleagues who use the advice;
• Quickly address issues, bottlenecks, and escalations, and seek a workable solution for complexity in consultation with those involved;
• Guide, coach, and develop employees, and perform regular management tasks (including absence, performance reviews, planning, staffing, and budget);
• Prioritize and focus on ongoing changes, considering the workload and willingness to change of the team;
• Periodically report to and coordinate with the cluster manager on progress, risks, and choices;
• Ensure a careful handover to the team manager or successor at the end of the assignment.
• Start: 2026-10-25T23:00:00
• Location: Hoofddorp Noord-Holland, NL
• Languages: Dutch