IT Coordinator

Project details

Tempe, AZ Salary: $22.00 USD Hourly - $27.00 USD Hourly Description:

*100 Onsite at Clients' Tempe Headquarters

Job Description:

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Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.

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Job Facts: Contract Independent | On-site | USD $22.00 - 27.00 per hour

Skills: Recruiting, Administrative Support, Organized, Storage, Adapter, SAFE, Documentation, Workflow, Technical Support, Help Desk, Logistics, Computer Science, Microsoft Windows, OS X, Laptop, Computer Hardware, JIRA, ServiceNow, Microsoft Excel, Soft Skills, Organizational Skills, Attention To Detail, IDS, Customer Service, Communication, Inventory, Insurance, Privacy, Marketing

Reference: Dice Id: cxjudgpa | Position Id: 1159247

• Request Handling & Order Placement
• Process incoming employee hardware requests (laptops, monitors, peripherals, accessories) via the IT ticketing queue.
• Obtain required approvals, generate purchase requests, and place hardware orders with approved vendors.
• Track order statuses, expedite urgent shipments, and communicate clear delivery timelines to end users and hiring managers.
• Logistics & Administrative Support
• Maintain an organized inventory storage room (coordinating stock levels for chargers, adapters, docks, etc.).
• Assist with the safe disposal and e-waste recycling of obsolete hardware according to company security and environmental standards.
• Create and update basic documentation for internal setup procedures and request workflows.
• Required Qualifications
• Experience: 0-2 years of experience in an IT support, helpdesk, or IT administrative/logistics role.
• Education: High School Diploma or Associate Degree; coursework in IT/Computer Science is a plus.
• Technical Aptitude: General familiarity with Windows OS, macOS, and standard PC/laptop hardware components. Experience with ticketing systems (e.g., Jira, ServiceNow, Freshdesk) and spreadsheets (Excel/Google Sheets).
• Soft Skills: Strong organizational skills, high attention to detail (tracking serial numbers and asset IDs), and friendly customer service communication skills.
• Physical Ability: Ability to lift and carry up to 40 lbs (boxes, desktop equipment, monitors) and perform physical inventory setup.
• Start: flexible
• Remote: onsite
• Location: Tempe, AZ, US, US
• Rate: 22-27 EUR/h