IT Process Manager and GDPR Referent

Project overview

THE CONTEXT

A regional passenger information and distribution platform, built on a ticketing IT system comprising dozens of applications, supports an ecosystem of over 150 transport operators. The program is in the process of structuring its Run phase and must simultaneously ensure the operational integration of personal data protection requirements.

We are looking for a consultant with a dual role, an operational GDPR referent and an IT process manager, interfacing with business, IT, operations, and compliance teams. The position consists of transforming regulatory and operational requirements into concrete processes, needs statements, and action plans.

YOUR MISSIONS

GDPR Referent

IT Process Manager

IT Project Manager, Build to Run

• Act as the operational coordination point for GDPR topics within the program
• Contribute to the analysis and implementation of rights exercise requests
• Contribute to the handling of incidents involving personal data
• Monitor compliance actions and ensure traceability of decisions
• Act as the interface with the DPO and legal, business, and IT stakeholders, without replacing the DPO
• Take over and manage the backlog of IT Run process improvements
• Complete and formalize existing processes
• Prioritize improvements to Change Management and Problem Management processes
• Support the adoption of processes by operational teams
• Take over and structure the Build to Run process
• Secure the transfer of projects and developments to operations
• Write needs statements related to process and tool evolutions

Project details

• Start: flexible
• Remote: hybrid
• Location: Marseille, France, FR
• Languages: French