Geforderte Skills
Sprachen: Dutch
Jobbeschreibung
We are looking for an enthusiastic junior functional administrator for the Digital Work Environment domain, primarily supporting employees of the EZK and LVVN Core Departments. The role involves managing functional aspects of the ICT workplace, handling user requests, and supporting projects.
Project overview
Please note! This role is only available for secondments/suppliers or for freelancers who join us on payroll. We can tell you more about this by phone. Maximum rate €65,-
Assignment Description
We are looking for an enthusiastic (junior) functional administrator for the Digital Work Environment domain. You will primarily work for the employees of the Core Departments of EZK and LVVN. Within the domain, we manage the functional side of the ICT workplace (technical management is carried out by our ICT service provider DICTU).
Responsibilities
o Answering and resolving end-user questions and problems.
o Preparing and distributing service announcements, manuals, and instructions.
o Checking various reports from DICTU.
o Maintaining administrations and preparing reports.
o License management (contacting end-users, for example, to cancel licenses)
o Supporting activities for the onboarding of directorates from other departments.
Background of the assignment
Within the workplace domain, we are experiencing long-term absence of colleagues. Therefore, there is a need for support to ensure continuity in handling daily tasks.
- Management of the functional mailbox, TopDesk KD and TopDesk DICTU.
- Registration of incidents and forwarding them to the correct experts.
- Handling user requests and problems
- Control and reporting
- Support for projects and activities
- Supporting testing activities.
Requirements
Minimum of 3 years of demonstrable knowledge and experience in the field of functional administration.
Wishes
Minimum of 3 years of demonstrable knowledge and experience with workplace management on the functional side.
Demonstrable work within the Central Government is a plus.
Competencies
Enthusiasm
Team player
Organizational sensitivity
Additional information
An offered CV must contain the full name, address, date of birth, telephone number, and email address of the candidate.
Work situation: Re-lending is not permitted. Exclusivity is required upon acceptance of an invitation for an intake until 4 days after the intake date.
Project details
- Start: 2026-10-25T23:00:00
- Location: Den Haag Zuid-Holland, NL
- Languages: Dutch
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