L3 Azure Cloud Operations

Project overview

Job Description L3 Azure Cloud Operations

Project details

1 year+

L3 Application Support Engineer – AI Platform (.NET & Azure)

Role Overview

We are hiring an experienced L3 Application Support Engineer to support a cloud-based Enterprise AI/GenAI platform built on .NET Core and Microsoft Azure. The role involves production support, troubleshooting API & authentication issues, and ensuring platform stability across environments.

Key Responsibilities

Required Skills

Job Facts: Contract W2 | Contract Independent | 12 Months | Remote | $60 - $70/hr

Skills: L3, Azure Cloud Operation

Reference: Dice Id: 90824428 | Position Id: 9119214

• Handle L3 production incidents and service requests
• Troubleshoot .NET Core / REST API-based applications
• Support AI/LLM integrations and model endpoint connectivity
• Diagnose API failures, 403/authentication issues, and timeout/latency problems
• Manage API keys, IP listing, and access provisioning
• Monitor applications using Azure Application Insights / Log Analytics
• Support Dev/QA/Prod environments and release validation
• Coordinate with L3, AI, and DevOps teams for escalations
• Strong experience in .NET Core / ASP.NET Core application support
• Experience supporting REST APIs and microservices
• Azure App Services / Container Apps / AKS (basic exposure)
• Azure AD / SSO troubleshooting
• Log analysis & production incident handling
• SQL for troubleshooting
• Start: flexible
• Duration: 12 Months
• Remote: remote
• Location: US