Geforderte Skills
- IT Support
- Helpdesk
- Hardware Installation
- Software Installation
- Ticketing Systems
- User Training
- Technical Documentation
Sprachen: French
Jobbeschreibung
Freelance opportunity for an experienced Office Support Technician to join the Office and Infrastructure team, providing user assistance and resolving IT incidents.
Project overview
🚀 FREELANCE OPPORTUNITY – OFFICE SUPPORT TECHNICIAN (M/F)
📍 Location: (95)
💼 Experience: 5 years minimum
💰 Daily Rate: 250 to 320 € HT
📅 Start Date: ASAP
As part of an assignment with one of our clients, we are looking for an experienced Technician to strengthen the Office and Infrastructure team.
🎯 Your missions:
Reporting to the Head of the Office and Infrastructure team, you will be responsible for providing user assistance, diagnosing and resolving IT incidents.
Responsibilities
- Provide Level 1 and 2 technical support to users (workstations, printers, office software…).
- Install, configure, and maintain IT equipment (PCs, printers, scanners, phones…).
- Manage incidents and requests via the ticketing tool: diagnosis, resolution, and follow-up.
- Participate in the deployment of new hardware and software.
- Manage and monitor the IT park (inventory, updates, renewal).
- Train and support users in the use of office tools.
- Write procedures and technical documentation.
- Intervene occasionally in different agencies.
Project details
- Start: flexible
- Remote: hybrid
- Location: Goussainville, France, FR
- Rate: 40-40 EUR/h
- Languages: French
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