Program Manager

Project overview

Key Responsibilities

Build and maintain one integrated program charter, roadmap, milestone plan, and critical path across deduction prevention, faster resolution, and leakage reduction; reconcile overlapping initiatives and dependencies rather than manage them as disconnected projects

Establish executive steering and cross-functional working governance, clear decision rights, named initiative owners, and disciplined risk, issue, dependency, and decision management; close ownership gaps and escalate decisions with options and business impact

Align global and regional leaders on program scope, priorities, operating-model changes, and measurable outcomes; secure resource commitments and resolve competing business and technology priorities through agreed governance

Integrate root-cause prevention efforts across pricing and allowances, quantity discrepancies, fees and fines, product master data, and system reason-code integrity, connecting Lean Six Sigma analysis with business-owned corrective actions

Coordinate technology and process delivery across HighRadius, Compass, and GFIN, including under-tolerance automation, the deduction resolution interface, Project Shield, and AI-enabled document parsing; integrate requirements, testing, release readiness, cutover, and stabilization with accountable delivery leads

Maintain an integrated view of business cases, budgets, capacity, vendor commitments, and delivery forecasts; recommend sequencing and scope trade-offs based on value, readiness, risk, and available resources, with changes approved through governance

Connect recovery policy, write-off controls, deduction playbooks, supply-chain validation, and third-party recovery activities into a coherent leakage-reduction plan, preserving functional approval authority and avoiding duplicate effort or double-counted benefits

Anticipate and manage cross-workstream risks, including interface failures, data quality, unresolved ownership, technology delays, operational capacity, and adoption readiness; drive mitigations and recovery plans with accountable owners

Provide concise, decision-ready executive reporting covering outcomes, benefits, milestones, financial outlook, dependencies, risks, and required interventions; partner with data teams to replace fragmented manual reporting with a trusted program performance view

Lead integrated change and deployment planning with regional and functional owners, covering standardized ways of working, Sales onboarding, training, business readiness, and operational handover; scale proven solutions while accommodating justified local requirements

Agree baselines, metric definitions, regional targets, and benefit owners with Finance and operational leaders; track incoming deduction ratio, resolution cycle time, automation, productivity, recovery, and leakage; validate benefits against the approved baseline

Required Qualifications

10+ years of experience

Bachelors Degree

Program Management Professional

Skills

HighRadius

ERP Systems

AI-enabled Document Processing

Program and Project Management Methodologies

Data Quality and Reporting

Enterprise System Integration and Testing

Customer-level Deduction Analytics

Program Management

Transformation Delivery

Executive Governance

Dependency Management

Risk and Issue Management

Benefits Realization

Stakeholder Management

Executive Presentations

Business Case Development and Scrutiny

Resource Planning

Change and Deployment Planning

Order-to-Cash Domain Expertise

Lean Six Sigma

Agile Delivery

Vendor Management

Shared Services and GBS Transformation

Schedule

Start date: 2026-11-30

Job Facts: Contract W2 | On-site | DOE

Skills: Roadmaps, ROOT, Pricing, Master Data Management, Budget, Supply Chain Management, Accountability, Microsoft Outlook, Sales, Onboarding, Training, Business Readiness, Finance, Productivity, Recovery, Enterprise Resource Planning, Artificial Intelligence, Document Processing, Project Management, Data Quality, Reporting, System Integration, Testing, Analytics, Program Management, Management, Incident Management, Stakeholder Management, Business Cases, Resource Planning, Order To Cash, Lean Six Sigma, Agile, Vendor Management, Shared Services

Reference: Dice Id: compun | Position Id: GOEDC6138728

Project details

• Start: flexible
• Remote: onsite
• Location: Chicago, IL, US, US