Project Manager – Digital Citizen and Business Services

Project overview

On behalf of Ikomm, we are looking for a project manager for Lillehammer Municipality's initiative for user-friendly and efficient digital services for citizens and businesses.

You will lead the work from mapping user needs and prioritization to development, testing, and introduction of the first services. The role involves close collaboration with the municipality, Ikomm, users, and relevant professional communities.

Responsibilities

Desired competence and experience:

• Establish project plan, organization, resource needs, and management basis.
• Map user journeys, work processes, data, and existing solutions.
• Prioritize services based on benefit, cost, risk, and feasibility.
• Lead interdisciplinary development and testing in short, agile sprints.
• Ensure universal design, privacy, and information security are maintained.
• Plan testing, training, introduction, and transition to operations, as well as follow up on progress, finances, and benefits.
• Documented experience with leading complex digitalization or service development projects.
• Experience from the entire cycle from insight to introduction and management.
• Preferably experience from the public sector, user-oriented service development, and benefit realization.
• Good understanding of technology, especially in data, integrations, architecture, and national common solutions.
• Ability to create progress and collaboration without direct personnel responsibility.
• Good Norwegian written and oral skills.

Project details

Combination of digital meetings and physical presence in Lillehammer as needed. Maximum billable travel distance is from Oslo.

• Start: flexible
• Location: Lillehammer/remote, NO
• Languages: Norwegian