Reception Operations Coordinator

Project overview

Your Future Company

Join the Managed Services team at Devire!

At Devire, we are developing the Managed Services area, through which we support our clients in the comprehensive organization and management of teams and operational processes.

Due to the development of our projects, we are looking for a Reception Operations Coordinator who will be responsible for coordinating the work of reception teams in several locations across Poland. This position is for someone who likes to act proactively, can organize their own work and that of others excellently, reacts quickly to changing situations, and is not afraid to make independent decisions.

If you have experience in reception work, office administration, or team coordination and want to develop in the area of operational management – we invite you to our team!

Expectations

• Professional experience in reception services, office administration, team coordination, or operational services.
• Very good work organization, independence, and the ability to effectively set priorities.
• Proactive approach, initiative, and the ability to react quickly to current challenges.
• Highly developed interpersonal skills, communication skills, and the ability to build relationships.
• Problem-solving skills and decision-making ability in a dynamic work environment.
• Knowledge of English at a level that allows for free communication in a business environment.
• Willingness for occasional business trips within Poland.
• Flexibility and readiness to provide practical support to reception teams in various locations.

Responsibilities

Offer

• Coordinating the daily work of reception teams in several locations across Poland,
• Verifying work schedules and ensuring continuity of reception staffing,
• Organizing replacements during holidays, absences, and other situations requiring a quick reaction,
• Organizing onboarding for new employees and conducting introductory training,
• Preparing and updating training materials, job instructions, and operational procedures,
• Monitoring the quality of services provided, conducting audits, and ensuring compliance with established service standards,
• Ongoing support for consultants in solving organizational and operational problems,
• Building and maintaining good relationships with employees and ensuring efficient communication between teams,
• Verifying and settling consultants' working time and preparing operational reports,
• Conducting recruitment processes for reception and administrative positions,
• Occasional business trips to other locations in Poland and ad-hoc operational support at reception desks.
• Potential for long-term, development-oriented cooperation,
• Participation in a nationwide project,
• Real impact on team organization, development of service standards, and improvement of operational processes,
• High degree of independence in carrying out assigned tasks,
• Opportunity to gain experience in coordinating outsourcing projects and developing competencies in Managed Services,
• Cooperation with an experienced team and full support during onboarding,
• Dynamic work environment, diverse tasks, and the opportunity to implement your own ideas,
• Non-wage benefits.

Project details

• Start: flexible
• Location: Warszawa, Mazowieckie, PL
• Languages: Polish, English