REMOTE Call Center Representative - NEW JERSEY Residents ONLY

Project overview

Job Summary - MUST HAVE 6 MONTHS OF CALL CENTER EXPERIENCE AND NJ RESIDENT

Remote Call Center (New Jersey Residents) (WFH) opportunities are available for customer-focused professionals who reside in New Jersey and are ready to support healthcare insurance open enrollment. This contract/temporary call center role is ideal for candidates with 1 to 2 years of customer service or call center experience who enjoy helping callers, solving problems, and working in a structured remote environment.

This is a great work-from-home opportunity with immediate hiring needs for a large enrollment support team. Candidates will receive training on program information, systems, call flows, and compliance procedures. The environment is fast-paced, team-oriented, and focused on accuracy, professionalism, and positive customer experiences. (MUST HAVE YOUR OWN WINDOWS-BASED COMPUTER AND MEET TECHNICAL REQUIREMENTS)

Key Responsibilities

Compensation and Benefits

• Answer and manage high-volume inbound customer service calls related to healthcare coverage, eligibility, and enrollment.
• Process applications, enrollment updates, demographic changes, and related customer requests accurately.
• Enter, document, and track caller information in required systems while maintaining attention to detail.
• Follow privacy policies, call center procedures, compliance requirements, and performance standards.
• Provide professional, patient, and helpful support to callers during the open enrollment season.
• Work successfully in a structured remote call center environment from a New Jersey location.
• Pay rate: $18.00 to $19.00 per hour.
• Job type: Contract/Temporary.
• Work arrangement: Remote work from home.
• Location requirement: MUST RESIDE IN NJ

Project details

• Start: flexible
• Location: Woodbridge, NJ, United States of America, US
• Rate: 18-19 EUR/h