Geforderte Skills
Nice to have:Administrative AdviceCollaboration with MunicipalitiesCollaboration with PoliceCollaboration with Security Regions
Sprachen: Dutch
Jobbeschreibung
The Central Agency for Asylum Seekers (COA) is looking for a Security Director for the 'Baseline prevention, handling, and aftercare of aggression and violence' project. The role involves advising and guiding employees and management on incidents of aggression and violence, and developing and evaluating work methods.
Project overview
- Freelance and secondment are both permitted
- Rate 100
- 125 Assignment: Security Director – project Baseline prevention, handling, and aftercare of aggression and violence Client: Central Agency for Asylum Seekers (COA) Intended start date: January 1, 2027 (to be confirmed) Duration: Until June 30, 2027, with a possible extension until December 31, 2027 Deployment: 32–36 hours per week Location: National deployment, with a possible later focus on one of the COA regions (N, MN, MZ, or Z). Hybrid working is possible in consultation with the project team. Goal of the assignment Within the project Baseline prevention, handling, and aftercare of aggression and violence, the security director contributes to improving the safety of COA employees who encounter aggression, violence, threats, or online harassment from residents or citizens during their work. The assignment includes advising and guiding on aggression and violence incidents involving employees, as well as the further development, application, and evaluation of work methods and processes. The experiences gained will be translated into concrete improvement proposals for a uniform working method and the future structural organization of security expertise within the COA. Work activities 1. Advising and guiding on aggression and violence incidents
- Supporting and guiding employees and their managers when the employee has experienced aggression and violence.
- Mapping online threats, harassment, and doxing, including recording relevant information for potential reporting and advising on ways to have damaging content removed.
- Advising on limiting the online visibility of involved employees.
- Supporting the drafting of normative letters regarding aggression by citizens.
- Collecting and recording relevant information and statements for reports and complaints.
- Advising and guiding on reports and complaints, within the applicable authorities and in consultation with the involved employee.
- Maintaining contact with the police and Public Prosecution Service regarding the follow-up of incidents.
- Advising on appropriate physical security measures at relevant locations outside COA locations.
- Referring to internal and external expertise and, where necessary, informing on-site security. The activities will be coordinated with the involved manager and, where necessary, with higher management and other responsible officials. 2. Risk assessment and advice
- Conducting intake interviews and collecting relevant information about aggression and violence incidents.
- Performing risk assessments using appropriate methodologies.
- Drafting and presenting concrete, actionable advice to involved managers.
- Advising on appropriate measures and supporting their implementation, monitoring, and evaluation. 3. Prevention and trend analysis
- Applying and evaluating risk analyses and trend signaling methods.
- Identifying recurring incidents and increased security risks.
- Advising on preventive measures and opportunities to improve employee safety.
- Translating practical experiences into improvement proposals for the future organization of these activities. 4. Registration and analysis of cases
- Maintaining an up-to-date overview of ongoing and completed cases.
- Identifying recurring or location-specific issues.
- Visualizing developments in cases and advising on appropriate follow-up actions. 5. Development of processes and work methods
- Identifying bottlenecks in existing policies, protocols, and action frameworks.
- Developing proposals for improvement and standardization of the working method.
- Drafting and executing action plans for relevant themes and complex cases.
- Evaluating the applicability and effectiveness of the developed work methods.
- Recording findings and recommendations for the future structural organization of security expertise within the COA. 6. Knowledge sharing and collaboration
- Identifying knowledge needs at locations and coordinating with location managers and other involved employees.
- Participating in relevant meetings on employee safety and the improvement of the registration system.
- Maintaining contact with internal and external chain partners.
- Advising on opportunities to improve collaboration with, among others, the police and the Public Prosecution Service. Scope of the assignment The assignment focuses on aggression and violence issues related to the work of COA employees. Integrity issues, insecurity among employees, private-related insecurity without a work relationship, and complaints fall outside the assignment, unless otherwise decided within the applicable frameworks. If an issue falls outside the assignment, the involved employee or manager will be informed about the designated internal or external route. Intended results The assignment contributes to:
- Advising and guiding employees and managers in situations where employees have experienced aggression and violence.
- Substantiated risk assessments and concrete advice on security measures.
- An up-to-date overview of cases and recurring security risks.
- Insight into bottlenecks and improvement needs in the existing working method.
- Concrete improvement proposals for processes, protocols, and action frameworks.
- Practice-oriented recommendations for the uniform working method and the structural organization of security expertise within the COA. Required expertise and conditions
- HBO work and thinking level.
- Demonstrable experience with security issues, incident management, security, investigation, or a comparable field.
- Knowledge of risk assessment methodologies.
- Experience with advising at operational and administrative levels.
- Strong communication and networking skills.
- Organizational sensitivity and empathy.
- Experience with confidential and sensitive information.
- Experience with project-based work and developing or improving work methods in a changing environment.
- In possession of a valid driver's license and a car, due to national deployment and visits to COA locations. For potential additional deployment to the Core Security Team, experience with administrative advice and collaboration with municipalities, police, and security regions is desirable.
Project details
- Start: 2026-12-31T23:00:00
- Location: Utrecht Utrecht, NL
- Languages: Dutch
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