Senior Expert Knowledge Management and Content Architecture

Project overview

CONTEXT:

As part of its digital transformation, the client wishes to evolve its capabilities for managing, disseminating, and leveraging information.

The objective is to improve the quality, consistency, and reuse of content while preparing for future uses related to automation, advanced search, knowledge management, and artificial intelligence.

The client wishes to be supported by an expert capable of providing a strategic, functional, and technical vision on content management models, target architectures, and associated transformation trajectories.

MISSIONS:

Analyze current information and content management practices;

Evaluate solutions and approaches adapted to the company's needs;

Define a coherent and sustainable target architecture;

Propose a realistic implementation roadmap;

Main activities

Analysis of the existing situation

Analyze content creation, validation, dissemination, and update processes.

Evaluate the current organization of information.

Analyze business uses and the needs of different stakeholders.

Definition of target needs

Identify information structuring needs.

Determine relevant granularity levels.

Formalize governance, reuse, and traceability requirements.

Define content management guiding principles.

Construction of architecture scenarios

Design several evolution scenarios.

Evaluate organizational, functional, and technical impacts.

Analyze the advantages, limitations, risks, and costs of different scenarios.

Formulate reasoned recommendations.

Market research and benchmark (to prepare the RFI / RFP)

Conduct a comparative analysis of available solutions and approaches on the market.

Evaluate the suitability of offers to identified needs.

Identify best practices observed in comparable organizations.

Profile sought

Professional experience

Minimum 10 years of experience in content management, document management, Knowledge Management, or information architecture.

Proven experience in defining information valorization strategies and transforming document assets.

Participation in several projects defining document architectures or knowledge management platforms at the scale of a large company.

Experience in decision support missions for business units, digital departments, or IT departments.

Expertise sought

The consultant must demonstrate significant experience in several of the following areas:

Structured content management.

Knowledge Management.

Information Governance.

Document modeling.

Taxonomies and metadata.

Information Architecture.

Information retrieval and enterprise search engines.

Knowledge management and capitalization of know-how.

Artificial intelligence applied to content valorization.

RAG (Retrieval-Augmented Generation) architectures.

Technological knowledge

Practical knowledge of several of the following solutions or technologies is expected:

Document management and collaborative solutions.

Structured content management solutions (CCMS).

SharePoint and Microsoft 365 ecosystems.

Semantic search and knowledge management tools.

Generative AI platforms and document valorization architectures.

Work environment

Project details

• Start: ASAP
• Duration: 18 mois
• Remote: hybrid
• Location: Paris, Île-de-France, FR
• Languages: French