Team Lead Event Management (5 years min)

Project overview

Context: The project involves managing a team, providing technical support, and operational management of webcasts (online broadcasts), live or pre-recorded, primarily for clients in the private sector.

Job Description

As the Team Lead for Event Management, you will be responsible for managing a portfolio of strategic clients and overseeing the technical preparation, operation, and successful execution of webcast and event projects.

You will act as a trusted advisor to clients and a key partner to technical teams.

You will actively participate in the configuration, monitoring, and resolution of technical incidents during live events to ensure smooth broadcasting and optimal service quality.

You will also contribute to the evolution of best practices in webcast production and the commercial development of the activity, particularly through the quality of client relationships.

Furthermore, you will be responsible for managing an international team of 3 to 4 Event Managers located in several countries. You will be tasked with driving operational performance and fostering the team's skill development.

The position is based in Paris (Bourse) and La Défense. You will work closely with internal stakeholders across Europe to support business growth, client satisfaction, and continuous improvement of the webcast and virtual event offering.

Deliverables and Main Responsibilities

Webcast Production and Technical Delivery Management – 40%

Client Management and Event Consulting – 30%

Team Management and Operational Excellence – 30%

Technical Expertise and Webcast Mastery

Client and Stakeholder Management

• Be the point of reference for all matters related to event management in France, with internal and external stakeholders.
• Prepare and manage the operation of all technical aspects of scheduled webcasts, ensuring the reliability of streaming, platform configuration, and proper content delivery.
• Manage streaming protocols, network connectivity requirements, and platform integrations based on the needs of each event.
• Quickly identify, diagnose, and resolve technical incidents during live events to ensure a quality experience for clients and participants.
• Act as a technical advisor to clients and internal sales teams, translating their communication objectives into suitable digital event solutions and production requirements.
• Work closely with partners to ensure the successful execution of webcasts, regardless of the format: on-site, remote, or in a studio.
• Manage a portfolio of strategic clients and act as a trusted advisor throughout the event lifecycle.
• Advise clients on event formats, webcast best practices, and technical solutions, ensuring their business needs are translated into appropriate operational and technical arrangements.
• Manage and coordinate internal and external service providers, particularly regarding service improvement and budget monitoring.
• Manage and develop an international event management team.
• Oversee event planning, organization, weekly schedule management, and team rotations.
• Organize follow-up meetings and feedback sessions, define objectives, conduct performance reviews, and support employee development.
• Drive process improvement and promote operational excellence within the team.
• Coordinate and communicate on local activities with the various Euronext Corporate Solutions entities and with key stakeholders of the Euronext Group.
• Identify new market developments and drive internal changes within the team.
• Participate in specific projects at the Group and local levels.
• Have at least 4 years of experience in event management, webcasts, or digital events.
• Possess solid experience in managing clients and professional stakeholders.
• Have a good understanding of streaming processes, webcast platforms, network connectivity, and live event production environments.
• Be able to translate client needs into technical and operational solutions adapted to webcasts.
• Have experience collaborating with technical teams, production environments, or audiovisual solutions.
• Demonstrate excellent analytical and problem-solving skills, while remaining calm and reacting effectively under pressure during live events.
• Possess solid experience in managing professional clients and stakeholders.
• Have a customer service mindset and be able to ensure a high level of service quality.
• Possess excellent communication, stakeholder management, and organizational skills.
• Demonstrate a client-oriented, proactive, and solution-focused mindset.
• Be able to manage multiple priorities simultaneously while maintaining a high level of attention to detail.
• Show adaptability and be able to maintain a global view of multiple projects and stakeholders.

Project details

6 months with renewal

• Start: flexible
• Remote: onsite
• Location: 92400 Courbevoie, France, FR
• Rate: 50-63 EUR/h
• Languages: French