Technical Business Analyst Agentic AI Platforms

Project overview

Technical Business Analyst – Agentic AI Platforms

Financial Services | Enterprise Technology

A major Dutch financial institution is working hard on the next step in AI: agents that independently perform tasks within the banking environment. Powerful, but only if it is safe, controllable, and well-defined. That's where you come in.

What will you do?

As a Technical Business Analyst, you are the bridge between business goals and technical realization. You translate wishes into clear, testable requirements for agentic AI use cases. You ensure that identity, access, security, risk, and operations are not just addressed at the end, but from the first session.

What do you bring?

What do you get?

A role at the heart of one of the most innovative projects in the Dutch financial sector. You will have a visible impact on how AI is used safely. You don't have to be an architect, but you will be taken seriously at the architect's table.

Interested? Contact Pim Broens at [contact removed] or [contact removed].

• Gather, analyze, challenge, and document requirements: functional and non-functional
• Translate business goals into agent capabilities, user journeys, process flows, and measurable acceptance criteria
• Facilitate sessions with business, product teams, architects, engineers, security, and platform teams
• Map how agents interact with systems, APIs, data sources, and processes
• Document requirements related to authentication, authorization, RBAC, SSO, federation, and service identities
• Identify security, privacy, compliance, audit, and logging implications early on
• Contribute to discussions about containers, Kubernetes, scalability, and availability
• Monitor traceability from business need to validation
• Demonstrable experience as a (Technical) Business Analyst in complex enterprise IT environments
• Strong requirements engineering skills, including measurable NFRs (security, performance, availability, compliance)
• Conceptual understanding of GenAI, copilots, AI agents, tool calling, orchestration, and human-in-the-loop
• Solid knowledge of IAM: authn vs authz, identities, RBAC, SSO, and federation
• Understanding of containers, Kubernetes, and cloud platforms at a high level
• Security-by-design thinking and an understanding of regulations in the financial sector
• Experience in agile or hybrid environments; banking experience is a plus
• You dare to ask probing questions, make risks visible, and speak both business and engineering language

Project details

• Start: 01/12/2026
• Location: Utrecht, Netherlands, NL
• Languages: Dutch