Technical Product Manager

Nice to have

1+ years Financial Institution experience (Credit Union or Bank)

Required Skills & Abilities

Excellent product management skills (Intermediate)

Demonstrated combination of technical aptitude and high emotional intelligence (Intermediate)

Experience in Agile methodologies and product lifecycle (Intermediate)

Expert knowledge of data center processes and technology (Intermediate)

Excellent written, verbal, and presentation communication skills appropriate to all levels (Intermediate)

Proficiency in MS Word, Excel, PowerPoint, MS Project, Visio, and MS Teams (Intermediate)

Certifications

Required: Cloud Certification: AWS, Microsoft Azure, or Google Cloud

Product Management (PM) Certification or equivalent

PMP - Project Management Professional Certification

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Contact:

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Job Facts: Contract Independent | On-site | USD $135,000.00 - 140,000.00 per year

Skills: Voice Of The Customer, Product Strategy, Strategic Thinking, Management, Roadmaps, Gap Analysis, Exceed, Engineering Design, Information Security, Sales, Data Security, Research, User Stories, Sprint, KPI, Computer Science, Hosting, Managed Services, Strategic Analysis, System Implementation, Business-to-business, Finance, Agile, Presentations, Communication, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Cloud Computing, Amazon Web Services, Microsoft Azure, Google Cloud, Google Cloud Platform, Product Management, Performance Management, Project Management, Preventive Maintenance, PMP, Privacy, Marketing

Reference: Dice Id: cxjudgpa | Position Id: 1153671

Project details

Phoenix, AZ Salary: $135,000.00 USD Annually - $140,000.00 USD Annually Description:

*Hybrid (4 Days/week Onsite in Phoenix office)

Position Summary

The Technical Product Manager is responsible for the end-to-end product lifecycle of highly technical enterprise cloud and managed services products. They drive business needs while staying closely connected to the Voice of the Customer (VoC), collaborating with technical teams, maintaining industry and market expertise, defining product strategy, creating the product roadmap, and leading cross-functional teams in delivering value to clients. This role requires strategic thinking combined with a high degree of technical expertise for both internal and external efforts.

Key Responsibilities

Lead the analysis, creation, ongoing management, and communication of assigned product roadmap(s) aligned with business objectives. Perform regular competitive gap analysis to ensure products exceed marketplace options. Monitor channel performance to recommend improvements and new offerings. (20%)

Lead internal stakeholders (engineering, design, information security, sales, marketing) and external vendor partners to determine best implementation, launch, and ongoing sustainment methods for the product lifecycle. (20%)

Responsible for programs supporting customer adoption of hosted products and services. Translate customer needs and technology directions into new features and services. Ensure products comply with financial regulations and data security standards. (20%)

Research and follow technical trends in the industry, collaborating closely with internal technical teams. Serve as a bridge between technical and business teams, ensuring technical solutions align with customer and business outcomes. (15%)

Work as product owner in an agile team, documenting user stories, acceptance criteria, and product capabilities. Deliver prioritized product backlog aligned with sprint goals and KPIs. (10%)

Gather customer feedback to validate product performance against stated metrics. (10%)

Education

Required: Bachelor's degree in Business, IT, Computer Science, Engineering, or related field

Experience

Required: 4+ years experience in hosting and/or managed services B2B product management

Required: 4+ years in a technical or IT product management and/or managed services position with a cloud, datacenter, utility, or critical environment services provider

Required: 2+ years of strategic analysis related to system implementation in a B2B environment

Required: 2+ years working with cross-functional teams

• Start: flexible
• Remote: onsite
• Location: Phoenix, AZ, US, US