Transverse Project Manager Salesforce & Azure Data Integration (M/F)

Project overview

Project Context

As part of the evolution of its CRM ecosystem, our client is looking for a Transverse Salesforce Project Manager capable of leading IT projects end-to-end and coordinating various business and technical stakeholders.

You will work in a multi-cloud Salesforce environment including Sales Cloud, Experience Cloud, Field Service, and Marketing Cloud, as well as on data integration and flow topics via Azure Data Factory.

Your role will be to ensure the successful completion of projects, from scoping to production, ensuring compliance with deadlines, budgets, quality, and commitments.

Your Main Missions

Project Management

Salesforce and Data Coordination

Testing and Production Deployment

Governance and Reporting

Profile Sought

Work Environment

• Gather and analyze business needs.
• Define the scope, objectives, budgets, resources, and schedules.
• Lead projects end-to-end and monitor commitments.
• Identify risks, anticipate difficulties, and manage action plans.
• Coordinate internal teams and service providers.
• Lead the evolution of the Salesforce ecosystem: Sales Cloud, Experience Cloud, Field Service, and Marketing Cloud.
• Coordinate interactions between different CRM solutions.
• Oversee data integration projects via Azure Data Factory.
• Ensure consistency of data flows and interfaces with partner systems.
• Work in close collaboration with architects and technical teams.
• Define and coordinate testing strategies.
• Organize functional tests and end-to-end tests.
• Monitor anomalies and ensure their resolution.
• Prepare and coordinate production deployments.
• Lead the stabilization phase and handover to support teams.
• Lead project committees and steering committees.
• Monitor budgets, deadlines, risks, and dependencies.
• Produce regular reports for stakeholders.
• Prepare arbitration decisions and alert on any deviations.
• Minimum 7 years of experience in IT project management.
• At least 3 years of experience on Salesforce projects.
• Proven experience in leading end-to-end CRM projects.
• Good knowledge of the different Salesforce clouds.
• Understanding of integration architectures, APIs, and data flows.
• Experience with Azure Data Factory or an equivalent integration solution.
• Proficiency in Agile and V-model methodologies.
• Ability to coordinate business, technical teams, and service providers.
• Professional English required.
• CRM: Salesforce Sales Cloud, Experience Cloud, Field Service (FSM), Marketing Cloud.
• Data & Integration: Microsoft Azure Data Factory, API, data flows, ETL/ELT.
• Project Management: Agile, V-model, hybrid methods.
• Tools: Azure DevOps, Jira.

Project details

• Start: ASAP
• Duration: 1 an renouvelable
• Remote: hybrid
• Location: Paris, Île-de-France, FR
• Languages: French, English