User Researcher

Project overview

SC Cleared User Researcher - Central Government

Contract Length: 4 Months

Project details

London

Working Pattern: 2 Days Onsite per Week

Clearance: Active SC Clearance Required

£525/day (Inside IR35)

Role Overview

We are seeking an SC Cleared User Researcher to support a Central Government programme. The successful candidate will be responsible for planning and delivering user research activities, helping teams understand user needs and ensuring services are designed around evidence-based insights.

Key Responsibilities

Essential Skills & Experience

Desirable

If you're an experienced SC Cleared User Researcher with Central Government experience and are available at short notice, we'd love to hear from you.

• Plan, conduct and analyse qualitative and quantitative user research.
• Engage with users and stakeholders to understand needs, behaviours and pain points.
• Produce clear research findings and actionable recommendations.
• Support multidisciplinary teams in applying user-centred design principles.
• Facilitate workshops, interviews, usability testing and discovery activities.
• Present insights to stakeholders and contribute to service improvement initiatives.
• Active SC Clearance.
• Proven experience as a User Researcher within Central Government or Public Sector environments.
• Experience working within Agile, multidisciplinary teams.
• Strong stakeholder management and communication skills.
• Ability to translate complex research findings into clear recommendations.
• Familiarity with GDS service standards and user-centred design practices.
• Experience across Discovery, Alpha or Beta phases of digital services.
• Knowledge of accessibility and inclusive design principles.
• Start: flexible
• Duration: 4 months
• Remote: hybrid
• Location: London, United Kingdom, GB
• Rate: 66-66 EUR/h