UX Designer (Digital Customer Interfaces)

Project overview

Contract assignment for an experienced UX Designer to help Jönköping Energi develop and improve digital customer interfaces. The role covers the full UX process (research, analysis, concepts, prototyping, and user testing), mapping customer journeys/flows, producing wireframes and visual design in tools like Figma and Adobe Creative Suite, and collaborating closely with developers and product owners. Strong focus on accessibility (WCAG), responsive/mobile design, and clear communication/education around user experience.

Responsibilities

• For our client Jönköping Energi we are now looking for a UX designer.
• Our client is looking for an experienced and creative UX designer who is passionate about creating user-friendly and engaging digital experiences.
• As a UX designer, you will be part of a dedicated team responsible for developing and improving the company's digital customer interface
• with the goal of enabling a sustainable energy system and a smooth customer journey.
• Work through the entire UX design process: research, analysis, concepts, prototypes, and user testing.
• Map customer journeys and flows to identify areas for improvement.
• Create wireframes, prototypes, and visual design solutions in tools like Figma and Adobe Creative Suite.
• Collaborate closely with developers, product owners, and other stakeholders to ensure a consistent and user-friendly experience.
• Ensure that the design complies with WCAG and other accessibility standards.
• Documented experience in UX design and working with digital customer interfaces.
• Good knowledge of Figma, Adobe XD, Illustrator or similar design tools.
• Ability to conduct user surveys and user testing.
• Experience in creating prototypes and interactive flows, mapping customer journeys, and understanding and interpreting functional requirements.

Requirements

• UX design (end-to-end process: research, analysis, concepts, prototyping, testing)
• Digital customer interfaces (customer-facing web/app experiences)
• User research: user surveys and user testing
• Customer journey mapping and flow mapping
• Prototyping and interactive flows
• Wireframing
• Figma
• Adobe XD and/or Adobe Illustrator (or similar design tools)
• Understanding and interpreting functional requirements
• Responsive design principles
• Mobile native interface understanding
• Web standards basics
• Accessibility compliance (WCAG)
• Strong communication/pedagogical ability (communicate and educate around UX)

Project details

• Start: flexible
• Remote: onsite
• Location: Sweden, SE