Workplace Project Manager

Project overview

We are looking for a Workplace Project Manager for a 3-month renewable mission in Corbeil/Malakoff.

The New Sites Workplace Project Manager supports the company's teams in managing Workplace projects related to the opening, expansion, or integration of sites, particularly in the context of acquisitions or joint ventures, in France and internationally.

Integrated and operationally managed by the company, they work closely with:

Their objective is to ensure that the Workplace aspect does not cause delays in site opening. They are responsible for the scoping, planning, coordination, monitoring, acceptance, and handover to RUN of Workplace services, in compliance with company standards and quality, cost, and deadline commitments.

MAIN MISSION

Ensure, for each site opening, expansion, acquisition, or integration, the end-to-end management of the Workplace scope, from initial scoping to handover to RUN.

The New Sites Workplace Project Manager must specifically:

KEY RESPONSIBILITIES AND ACTIVITIES

The New Sites Workplace Project Manager is responsible for:

The Project Manager plans, coordinates, and monitors work related to the following areas:

They ensure that each activity is correctly defined, assigned, planned, monitored, and executed in accordance with applicable standards and site needs.

The New Sites Workplace Project Manager ensures operational management of their scope. As such, they must:

The New Sites Workplace Project Manager must:

The Project Manager coordinates internal and external contributors involved in their scope. They must specifically:

The Project Manager contributes to the creation, updating, and improvement of Workplace deployment assets:

They ensure the standardization and reusability of these deliverables to reduce delays, costs, risks, and rework from one site to another.

In coordination with the relevant teams, the Project Manager must:

The Project Manager coordinates the operational preparation for Go-Live. They must:

After commissioning, they organize the hypercare phase:

The Project Manager prepares and orchestrates the transition to the RUN teams. They ensure the completeness and validation of:

At the end of the deployment, they conduct a structured lessons learned session, formalize best practices and difficulties encountered, and update the runbooks, checklists, and templates applicable to future sites.

• The New Sites IT/IS Project Manager
• The central Workplace manager and teams
• Local IT Managers and teams
• Business teams and site representatives
• Workplace experts
• Infrastructure, Network, Cybersecurity, and Architecture teams
• Suppliers, integrators, and service providers involved in deployments.
• Secure adherence to the New Sites program milestones
• Coordinate internal and external stakeholders involved in the Workplace scope
• Ensure consistency of deployed services and equipment
• Identify and track prerequisites, risks, dependencies, and blocking points
• Guarantee operational site readiness and user support
• Manage acceptance, Go-Live, and the hypercare phase
• Organize knowledge transfer and handover to RUN teams
• Capitalize on lessons learned to improve future deployments.
• Scoping and Planning
• Analyzing the context of each site: new establishment, expansion, acquisition, or joint venture
• Gathering and consolidating Workplace needs, considering activities, user profiles, volumes, employee arrival schedules, and local constraints
• Defining the scope of Workplace services to be deployed
• Translating the company's Workplace framework and standards into a detailed deployment plan
• Building and maintaining the schedule of activities, tasks, dependencies, deliverables, and milestones
• Identifying critical prerequisites related to network, cybersecurity, identities, infrastructure, premises, and logistics
• Defining resource needs and coordinating their mobilization
• Contributing to workload estimations and cost tracking for the Workplace scope
• Ensuring alignment of Workplace deadlines with the overall site opening schedule.
• Management of Workplace Projects
• Workstations, laptops, tablets, and smartphones
• Masterization, application packaging, and deployment solutions
• Endpoint management and security
• Asset management, inventory, logistics, and CMDB data
• Collaborative services, messaging, Microsoft 365, Teams, SharePoint, and OneDrive
• Messaging and collaborative space migrations in case of acquisition or joint venture
• Identities, accounts, access rights, and IAM processes
• ITSM services, service catalogs, support groups, and ticket routing
• Printing and scanning services
• Meeting rooms and videoconferencing equipment
• Digital signage, when it falls within the Workplace scope
• Fixed and mobile telephony
• Time tracking terminals
• On-site support and IT Lounges
• Training and support for users and local IT teams.
• Governance, Coordination, and Reporting
• Identify stakeholders and formalize roles and responsibilities
• Organize and lead project meetings and Workplace technical points
• Participate in New Sites project committees
• Prepare Workplace contributions for steering committees (COPROJ and COPIL)
• Draft meeting materials and minutes
• Maintain logs of actions, decisions, risks, and dependencies
• Track workloads, costs, orders, deliveries, and milestones
• Produce regular reports for the Workplace team, the IT/IS Project Manager, and the New Sites program
• Escalate alerts and deviations early enough
• Prepare elements necessary for decision-making
• Propose and monitor corrective action plans
• Ensure the reliability of information entered into the company's management tools.
• Risk and Dependency Management
• Identify and assess risks that could affect Workplace deployment or site opening
• Define and monitor preventive, corrective, and mitigation measures
• Manage dependencies with Network, Infrastructure, Cybersecurity, Architecture, premises, and logistics work packages
• Analyze the impacts of changes in scope, schedule, or volume
• Organize necessary arbitration to meet milestones
• Update management documents after validation of changes
• Ensure that no unaddressed Workplace dependencies compromise site commissioning.
• Management of Contributors and Suppliers
• Clarify expectations, responsibilities, deliverables, and deadlines for each participant
• Coordinate central teams, local IT, technical experts, integrators, and suppliers
• Monitor execution and delivery commitments
• Identify discrepancies between needs, proposed solutions, and applicable standards
• Organize necessary synchronization meetings
• Escalate difficulties that could impact milestones
• Verify the consistency of intervention plans
• Ensure that deliverables are available, usable, validated, and stored in the designated documentation repositories.
• Industrialization and Standardization
• Operational runbooks by project type
• Standard deployment plans
• Assessment, readiness, Go-Live, and RUN transition checklists
• Planning, reporting, and monitoring templates
• Specification documents and migration plans
• Responsibility matrices
• Guides for local IT teams and on-site support
• User guides and communication materials
• Handover files for RUN
• Lessons learned templates.
• User and Local IT Team Preparation
• Prepare the user support plan
• Coordinate deployment-related communications
• Schedule information, familiarization, or training sessions
• Adapt materials to countries, languages, and user profiles
• Coordinate the upskilling of local IT and support teams
• Ensure that local teams have the necessary access, tools, procedures, and escalation contacts
• Verify that user guides and on-site support materials are available before commissioning.
• Acceptance, Go-Live, and Hypercare
• Define and monitor Workplace readiness criteria
• Build and maintain the opening readiness checklist
• Plan service tests and acceptance
• Coordinate test execution with relevant experts
• Track results, anomalies, and reservations
• Manage anomaly correction before commissioning
• Verify the availability of hardware, services, access, and support resources
• Verify the completeness of inventories and CMDB data
• Prepare elements necessary for the Go or No-Go decision
• Formalize acceptance results and any reservations.
• Coordination of local support and levels N1, N2, and N3
• Monitoring of incidents and requests related to the deployment
• Prioritization and escalation of critical issues
• Coordination of corrective actions
• Monitoring of service quality indicators
• Regular communication on the situation
• Preparation of hypercare exit conditions.
• Transition to RUN and Lessons Learned
• Project documentation
• Operational runbooks and procedures
• Support guides and user guides
• Inventories and CMDB data
• Support groups and ITSM routing rules
• Service catalogs and offerings
• Configuration and acceptance files
• Escalation procedures
• Actions, anomalies, and reservations remaining to be addressed
• Knowledge transfer to local and central teams.

Project details

• Start: 2026-10-19
• Duration: 3 mois (renouvelables)
• Location: 92/91 Malakoff/Corbeil, FR
• Languages: French