First Responder

Project overview

Westhouse is one of the leading recruitment companies for the placement of highly qualified specialists from the entire IT lifecycle and engineering sector.

For our client, we are currently looking for a

First Responder

Framework Information

Reference:180692

Responsibilities

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Interested?

Interested? We look forward to receiving your meaningful CV in electronic form.

Your Contact Person:

Patrick Hoening

*@*.com

*

• Provision of first-level technical support via the service portal
• Troubleshooting of Azure, Openshift, CI/CD and forwarding of requests to the responsible team if necessary
• Further development of the service desk and associated service requests by evaluating key figures
• Setup and execution of proactive monitoring of environments in the internal and external environment (Azure and OnPremises)
• Expansion of automation in the area of onboarding and offboarding via Infrastructure as Code (IaC)
• Control of (security) patching of basic services
• Creation and maintenance of documentation for technical support processes and procedures

Project details

Start Date:26.10.2026

Working Hours:Full-time

Your Qualifications

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• Proven experience in technical support or a similar role
• Knowledge of Azure and Openshift
• Strong problem-solving skills
• Knowledge of configuration in IaC (Terraform)
• Excellent oral and written communication skills
• Certifications / prior knowledge in relevant technologies used in the project (OpenShift, Azure, Git, Hashicorp Vault, ArgoCD, Istio, Postgres, Kafka, Keycloak)
• Experience using logging and monitoring solutions (Elasticsearch)
• Start: 2026-10
• Duration: 12 Monate
• Remote: hybrid
• Location: Remote, Deutschland, DE
• Languages: German