Required skills
- Personnel Management
- Budget Management
- Energy Industry Processes
- Energy Data Management
- Energy Billing
- Market Communication
- MaBiS
- Process Optimization
- Quality Management
- Change Management
- Customer Service Management
- Interim Management
Languages: German
Job description
Seeking an Interim Manager for the energy industry to lead an operational team, manage customer service and energy-related business processes, and optimize existing workflows. The role requires strong leadership and expertise in energy industry processes.
Project overview
Interim Manager – Energy Industry
Responsibilities
Leadership and further development of an operational team
Responsibility for customer service and energy industry business processes
Management of energy data management, billing, and market communication
Optimization of existing processes regarding quality, efficiency, and costs
Coordination of external service providers and monitoring of KPIs and service quality
Further development of quality management and support for change processes
Requirements
Several years of management experience with personnel and budget responsibility
Sound knowledge of energy industry processes and systems
Experience with EDM, energy billing, market communication, and MaBiS
Knowledge in direct marketing and energy supply advantageous
Ideally, experience in customer service and service provider management
Experience in process optimization, digitalization, and change management
Analytical, structured way of working and strong leadership competence
Project details
BW
December 2026 / January 2027
from immediate effect 6 months
Utilization: 60-80%
- Start: ab sofort
- Duration: 6 Monate
- Remote: hybrid
- Location: karlsruhe, Deutschland, DE
- Languages: German
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