IT Consultant (ServiceNow, BPMN, Process Management) remote

Project overview

IT Consultant (ServiceNow, BPMN, Process Management) (m/f/d) remote

For a project in consulting and development, we are looking for an IT Consultant (m/f/d) with experience in ServiceNow, BPMN, and process management.

Project Information

• Location: Berlin / 100% Remote
• Start: 01.11.2026
• Application Deadline: 17.10.2026
• Duration: 01.11.2026 – 01.07.2027
• Industry: Consulting and Development

Responsibilities

Technical quality assurance, methodological support, and consulting for the implementation of processes, process models, and documentation in ServiceNow, as well as for the analysis, development, and optimization of process landscapes, target processes, and quarterly reporting.

Mandatory Requirements

Desirable Requirements

Technologies & Methods

ServiceNow, BPMN, UML, Visio, KPI, SLA, Reporting, Governance, Process Management, Process Development, Process Implementation, Process Modeling, Workflow Design, Quality Assurance, Requirements Management, Documentation, Atlassian, Microsoft Office, ServiceNow

The mund consulting team looks forward to your application with CV & hourly rate and will gladly support you in the further process.

Best regards

The Recruiting Team

*@*.de

• Demonstrable experience in technical quality assurance of work results and methodological support and guidance of subject matter experts. (Senior > 5 years experience)
• Demonstrable involvement in at least two projects within the last five years for the creation, further development, or implementation of processes and organizational structures in the IT, OT, telecommunications, or KRITIS-related infrastructure environment. (Senior > 5 years experience)
• Professional experience in process management, process development, or process implementation in the IT, OT, telecommunications, or KRITIS-related infrastructure environment. (Senior > 5 years experience)
• Demonstrable experience in the technical implementation and realization of processes in ServiceNow, including the development of technical requirements and support for tool mapping. (Senior > 5 years experience)
• Experience in the analysis and further development of cross-organizational operations, service, and support processes. (Senior > 5 years experience)
• Experience in process modeling and workflow design using BPMN, UML, Visio, or comparable standards. (Senior > 5 years experience)
• Experience in creating KPI, SLA, reporting, or governance concepts. (Senior > 5 years experience)
• Experience in regulated environments or critical infrastructures, particularly telecommunications, rail, energy, or comparable industries. (Senior > 5 years experience)

Project details

• Start: 2026-11
• Duration: 8 Monate
• Remote: remote
• Location: Berlin, Deutschland, DE
• Languages: German