Junior 2nd-Level Support Engineer

Project overview

Do you want to further develop your experience in support or application operations and work more with Linux, Kubernetes, and productive applications? In this position, you will support the stable operation of various business applications in a demanding public sector environment.

Application Operations | Linux | Kubernetes | Public Sector

• Deployment Model: Freelance
• Project Duration: August to December 2026
• Extension: Planned or possible
• Utilization: 40 hours per week
• Remote Share: 99%
• Project Language: German at C2 level
• Environment: Regulated IT environment / Public Sector
• Readiness and basic suitability for security screening SÜ2

Responsibilities

• Support in operational application management
• Handling of incidents in 2nd-level support
• Analysis and evaluation of log files
• Monitoring of productive systems using monitoring tools
• Support with installation, configuration, maintenance, and updates of the following applications:
• Governikus Suite
• Governikus Multimessenger
• Governikus Data Sign
• Governikus Safe ID Manager
• Support with the operation of web frontends with Apache HTTPd
• Participation in Linux and Windows system operations
• Support with deployments and maintenance work
• Analysis of simple SQL queries and data states
• Support with batch and processing jobs
• Creation and adaptation of shell scripts
• Participation in the operation of containerized applications under Kubernetes
• Documentation of incidents and operational procedures

Requirements

Advantageous

• Experience in 2nd-level support or application operations
• Knowledge of Linux, ideally RHEL
• Basic knowledge of SQL and databases
• Initial experience with Kubernetes or other container technologies
• Knowledge of Apache HTTPd is an advantage
• Experience with monitoring and log file analysis
• Initial experience in shell scripting
• Experience with ticketing systems such as Jira or ServiceNow
• Very good German language skills at C2 level
• Experience in regulated IT environments
• Knowledge in the public sector or government environment
• Basic ITIL knowledge

Project details

• Start: 08/2026
• Duration: 12/2026
• Remote: remote
• Location: Remote, DE
• Languages: German