Required skills
- Business Analysis
- Master Data Management
- Business Process Management
- Customer Relationship Management
- Contract Management
- Requirements Analysis
- KPI Development
- Data Modeling
- Dashboard Development
- Agile Methodologies
- BPMN
- Workshop Moderation
Languages: German
Job description
Seeking two experienced Senior Business Analysts for a 100% role in Zurich, focusing on analyzing and improving master data, business processes, and IT systems within customer and contract management.
Project overview
Senior Business Analyst / Customer & Contract Management /BPA/ 100%/ZH
Project Focus: Two experienced Senior Business Analysts are sought for the analysis and further development of master data, business processes, and IT systems. The focus is on optimizing existing structures and developing sustainable solutions in customer and contract management. Start 01.11.2026 at 100% for 12 months in Zurich.
Responsibilities
- Analysis and structuring of functional and technical requirements
- Translation of strategic objectives into features and actionable work packages
- Definition of acceptance criteria and support of conceptual elaboration
- Analysis of data sources as well as development of KPIs and data models
- Creation and further development of dashboards and reports
- Coordination with various stakeholders and teams
- Participation in agile planning and prioritization processes
Requirements
Languages:
English: Fluent B2
Reference No: 925344MH
Role: Senior Business Analyst Sales Master Data
Region: Zurich and Region
Utilization: 100% (Hybrid only within Switzerland)
- At least 10 years of experience as a Business Analyst in complex projects, ideally in the banking environment
- Experience with master data management, business processes, and customer and contract management
- Experience in analyzing process and system landscapes as well as developing target states and future processes
- Ability to consolidate requirements and identify optimization and automation potentials
- Experience with solution evaluations, business cases, and effort estimations
- Knowledge of BPMN and understanding of data structures and IT systems
- Strong analytical skills, communication strength, and experience in workshop moderation
- Good Excel and PowerPoint skills; Jira and Confluence are an advantage
- German: Fluent C2
Project details
01.11.2026
End Date: 31.12.2027
If this position has sparked your interest, please send us your complete dossier via the link in this advertisement. If this position does not quite fit your profile and you wish to receive other positions directly, you can also send us your dossier via this advertisement or to *@*.com.
Contact us for more information about our company, our positions, or our attractive payroll-only program: *.
- Start: 2026-11
- Duration: 12 Monate
- Remote: hybrid
- Location: Zürich, Schweiz, CH
- Languages: German
Source notes
ITech Consult is an ISO 9001:2015 certified Swiss company with branches in Germany and Ireland. ITech Consult specializes in placing IT candidates for contract work. We were founded in 1997 by IT professionals and therefore know how important professional support is when searching for and working on projects.
Indexed by 9am's meta-search. You are a job provider? Claim or manage this listing
Found on FreelancerMap CH