Senior Scrum Master / Agile Coach – SAFe, ITSM, Tech- & Data-Focus (R / Go / GitLab)

Project overview

Introduction

Only applications from employed individuals (from system houses, IT service providers, etc.) are accepted for this project. Freelancers unfortunately cannot be presented to the client. Freelancers are kindly asked to refrain from applying.

Responsibilities

The service provider performs the following services independently and self-organized:

Our Requirements

Must-Have Criteria

Should-Have Criteria

• Conducting and moderating Scrum events (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective)
• Professional advice on identifying potential improvements in agile practices and methods and deriving concrete recommendations for action
• Identification and analysis of risks and problems in agile process structures and development of recommended measures for risk minimization
• Advice on the methodological preparation and execution of SAFe-specific events such as Inspect & Adapt Workshop, PI Planning, System Demo, and ART Sync
• Professional exchange and advice to the Release Train Engineer (RTE) on analyzing and optimizing processes and value streams
• Advice on onboarding new project members and optimizing the process
• Development and documentation of suggestions for process improvements
• Removal of impediments as well as professional advice on possible solution processes, thereby increasing the productivity of agile teams
• Advice on optimizing cost dashboards (PowerBI)
• M1: at least 2 years of practical experience as a Scrum Master according to Scrum and SAFe and change management in IT projects in large German corporations
• Number of references: 2
• M2: Completed university degree in Psychology, Business Psychology, Organizational Research
• Number of references: 1
• M3: Project experience with documentation in GitLab
• Experience level in years: Intermediate (> 3 years of experience)
• M4: Experience with ITSM, particularly with incident management (e.g., with Atlassian Toolsuite or ServiceNow), process management in IT projects of large German corporations.
• M5: Experience in data-based analysis and optimization of technical processes using R or Go
• S1: Project experience in utilities (EVU)
• Experience level in years: Junior (
• S2: Experience with Jira & Confluence (e.g., mapping Scrum processes in Jira, creating workflows in Jira, and creating documentation in Confluence)
• S3: Experience with monitoring (e.g., Grafana) in IT projects of large German corporations.
• S4: Experience in applying Design Thinking methods for structured identification of user requirements and development of innovative solution approaches
• Certificates: 1

Project details

• Start: 2026-11
• Duration: 6 Monate
• Remote: hybrid
• Location: Frankfurt, Deutschland, DE
• Languages: German