ServiceNow Portal / UI Builder Expert for CSM Project | 100% Remote | Immediate Start

Project overview

For an exciting customer project in the area of ServiceNow Customer Service Management (CSM), we are looking for an experienced ServiceNow Portal and UI/UX expert (m/f/d) on a freelance basis on short notice.

The focus is on the conception, consulting, and technical implementation of a modern ServiceNow portal. We are explicitly looking for a professional who can independently handle both design and technical realization, not just a pure UX or Figma role.

Responsibilities

• Conception and design of ServiceNow portals in the CSM environment
• Development and implementation of pages, widgets, themes, and components in the Service Portal or UI Builder
• Consulting on best practices, portal architecture, and ServiceNow tooling
• Close collaboration with business departments and project team
• Implementation of corporate design specifications within the ServiceNow platform

Requirements

Framework data:

If you are interested, please send me your current profile including availability, hourly rate, and relevant ServiceNow project references.

I look forward to your message.

Best regards

Florian Sänger

Mail: *@*.de

Number: *

• Extensive project experience with ServiceNow Service Portal, Employee Center, and/or UI Builder / Next Experience
• Very good knowledge of JavaScript, AngularJS, HTML, and CSS
• Experience in the technical implementation of UX/UI concepts within ServiceNow
• Know-how in navigation, page structure, user journeys, and component design
• Experience with the integration of ServiceNow portals into existing web landscapes, ideally in conjunction with TYPO3
• Knowledge of responsive design and accessibility are a plus
• Demonstrable experience in both conception and hands-on implementation
• Very good German language skills
• Start: immediate
• Duration: 4-5 months with option for extension
• Utilization: 100%
• Location: 100% Remote

Project details

• Start: ab sofort
• Duration: 5 Monate
• Remote: remote
• Location: Stuttgart, Deutschland, DE
• Languages: German