ServiceNow UI Expert

Project overview

For an exciting customer project, we are seeking an experienced ServiceNow UI Expert with in-depth experience in the conception and implementation of modern user interfaces within ServiceNow.

PROJECT FRAMEWORK

• Start: 01.12.2026
• Duration: until 30.04.2027
• Workload: approx. 600 hours
• Location: 100% Remote
• Contract Type: Freelance / Project Basis

Responsibilities

• Conception and optimization of various user interfaces in ServiceNow
• Preparation and moderation of customer workshops
• Creation and coordination of UI designs with Figma
• Documentation and coordination of user stories
• Technical implementation of UI optimizations within ServiceNow
• Support with tests and technical documentation
• Implementation of existing corporate design guidelines within ServiceNow

Requirements

• Several years of project experience with ServiceNow implementations
• Very good experience with ServiceNow Service Portal
• Very good experience with ServiceNow Employee Center
• Very good experience with ServiceNow UI Builder
• Very good knowledge of HTML, CSS, and JavaScript
• Experience with UX, navigation, and page and component design
• Experience in the technical implementation of corporate design guidelines in ServiceNow
• Very good German language skills

Nice to have

INTERESTED?

If interested, we look forward to receiving your current CV including the following information:

• Experience with Figma
• Technical understanding for the integration of ServiceNow with CMS systems, ideally TYPO3
• Experience with Responsive Design
• Knowledge in the area of Accessibility
• Availability / possible start date
• Hourly rate
• Brief description of relevant ServiceNow project experience
• Experience with Service Portal, Employee Center, and UI Builder

Project details

• Start: 2026-12
• Duration: 5 Monate
• Remote: remote
• Location: Bochum, Deutschland, DE
• Languages: German