Coach / Trainer Civic Affairs (interim)

Project overview

You will guide and coach a new employee within the Civic Affairs backoffice.

Profile of the suited interim professional:

• Onboarding and subject matter training of a new colleague within the Civic Affairs backoffice
• Acting as a subject matter sparring partner for the team on complex issues
• Contributing to themes such as self-assessment, address investigation, BRP (Basic Registration of Persons), civil status, naturalization, identity, and elections
• Providing short knowledge sessions and discussing cases
• Contributing to knowledge sharing, professional development, and increasing independence and quality within the team
• Minimum 3 years of recent work experience within the social domain of a municipality
• Demonstrable knowledge and experience in the Civic Affairs department, including BRP, civil status, and backoffice processes
• Experience with complex Civic Affairs issues such as address investigation, self-assessment, and elections
• Experience in the last 3 years with independently onboarding, guiding, or coaching colleagues within Civic Affairs
• Availability from December 1, 2026, at the latest, for 0 to 16 hours per week for the entire assignment, including any extensions
• Analytical ability to understand complex cases and separate main from subsidiary issues
• Good collaboration skills and accessibility as a sparring partner
• Strong communication skills for explaining and sharing feedback
• Practical and solution-oriented attitude when applying knowledge and regulations

Project details

• Start: flexible
• Duration: 3 months
• Location: Hattem, Overijssel, Gelderland, NL
• Rate: 100-100 EUR/h
• Languages: Dutch