Geforderte Skills
Jobbeschreibung
Project overview
Description
- Provides on-site technical support and assistance by deploying to CASTLE-NET program field offices for IT infrastructure and end-user device wellness checks.
- Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with client IT policies.
- Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.
Requirements
Certifications
Job Facts: Contract W2 | 5 Years | On-site | Depends on Experience
Skills: Technical Support, Remote Support, Regulatory Compliance, Network, CompTIA, hardware, equipment, Computer Hardware, software
Reference: Dice Id: zolva001 | Position Id: 9118162
- Requires a bachelor's degree (or equivalent work experience) in IT, Computer Science, or related field, with 4 years of experience in IT and/or field/user support roles.
- Must have strong technical knowledge of hardware, software, and network troubleshooting, and experience with IT equipment setup and maintenance.
- Possesses strong problem-solving, analytical, communication, and interpersonal skills with the ability to manage multiple tasks effectively.
- Must be proficient in remote support tools and ticketing systems and must be willing to travel.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator) and familiarity with federal IT environment and policies is a plus.
- CND
- GFACT
- GSEC
- Security+
Project details
- Start: flexible
- Remote: onsite
- Location: Honolulu, HI, US, US
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