CX Consultant (m/f/d)

Project overview

Westhouse is one of the leading recruitment agencies specialising in placing highly qualified specialists across the entire IT lifecycle and engineering sectors.

For our client we are currently looking for a

CX Consultant (m/f/d) - Austria but: hybrid with onsite meetings in Vienna, Stuttgart, Schlieren

General information

Your qualifications

• Reference: 180999
• Start: 2026-12-01(ASAP)
• Duration: 31.03.2027 + Option
• Location: Austria but: hybrid with onsite meetings in Vienna, Stuttgart, Schlieren
• Scope of work: part-time30-50%
• Languages: German, English
• Customer experience design Client journey and experience mgmt Design process mgmt Leading interviews on C-Level (Business) Process Analysis

Responsibilities

Interested?

Interested? We look forward to receiving your detailed CV in electronic form.

Contact person

Tobias Gollmann

• Strong interviewing skills, both as the lead interviewer and in a supporting role, asking targeted questions at the right time. Strong in customer journey work: identifying, developing, and visualizing customer journeys. Senior and confident enough to work independently with demanding customer Comfortable with ICP’s hands-on, pragmatic approach. Academic thinking is fine in the background, but the focus must be on concrete outcomes. Ideally has prior ICP experience, potentially also experience in the construction industry. Flexible, quick-thinking, open-minded, and easy to work with.

Project details

• Start: 2026-12-01
• Duration: 31.03.2027 + Option
• Remote: hybrid
• Location: Stuttgart, Schlieren, AT
• Languages: German, English