Required skills
- Customer Experience Design
- Customer Journey Management
- Design Process Management
- Executive Interviewing
- Business Process Analysis
Nice to have:Customer Journey Mapping
Languages: German · English
Job description
Project overview
Westhouse is one of the leading recruitment agencies specialising in placing highly qualified specialists across the entire IT lifecycle and engineering sectors.
For our client we are currently looking for a
CX Consultant (m/f/d) - Austria but: hybrid with onsite meetings in Vienna, Stuttgart, Schlieren
General information
Your qualifications
- Reference: 180999
- Start: 2026-12-01(ASAP)
- Duration: 31.03.2027 + Option
- Location: Austria but: hybrid with onsite meetings in Vienna, Stuttgart, Schlieren
- Scope of work: part-time30-50%
- Languages: German, English
- Customer experience design Client journey and experience mgmt Design process mgmt Leading interviews on C-Level (Business) Process Analysis
Responsibilities
Interested?
Interested? We look forward to receiving your detailed CV in electronic form.
Contact person
Tobias Gollmann
- Strong interviewing skills, both as the lead interviewer and in a supporting role, asking targeted questions at the right time. Strong in customer journey work: identifying, developing, and visualizing customer journeys. Senior and confident enough to work independently with demanding customer Comfortable with ICP’s hands-on, pragmatic approach. Academic thinking is fine in the background, but the focus must be on concrete outcomes. Ideally has prior ICP experience, potentially also experience in the construction industry. Flexible, quick-thinking, open-minded, and easy to work with.
Project details
- Start: 2026-12-01
- Duration: 31.03.2027 + Option
- Remote: hybrid
- Location: Stuttgart, Schlieren, AT
- Languages: German, English
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