End User Support Engineer/Desktop Support - Paris - 12 Months

Project overview

End User Support Engineer/Desktop Support - Paris - 12 Months

Paris | 5 Days Onsite | 12-Month Contract | ASAP | French & English Essential

Experienced End User Support Engineer required for an international professional services organisation in Paris.

You will provide primary onsite IT support to approximately 200 users, working closely with a wider IT support team.

Requirements

Essential: Outstanding communication skills, fluent French and English, confidence supporting senior executives, excellent customer service and the ability to work independently.

• Strong 1st/2nd Line Desktop/End User Support experience.
• Windows 10/11, Microsoft 365, Active Directory and Group Policy.
• ServiceNow or similar ITSM systems; ITIL experience or certification.
• Desktop/laptop hardware, software deployment and troubleshooting.
• Network connectivity, Microsoft Teams and meeting-room/AV support.
• User onboarding/offboarding and IT asset management.
• SCCM/MECM, Ivanti and VIP support experience advantageous.

Project details

Paris, five days onsite.

Initial 12 months.

ASAP.

Competitive, dependent on experience

Please apply with your CV, for more information on the role: End User Support Engineer/Desktop Support - Paris - 12 Months

• Start: flexible
• Duration: 12 months
• Remote: onsite
• Location: Paris, France, FR
• Languages: French, English