Functional Administrator

Project overview

Assignment Description

For this assignment, a Functional Administrator SAP SuccessFactors is sought who, within the SAP SuccessFactors development team, is responsible for the management, support, and further development of the HR platform. The proposed candidate will contribute to optimal support for employees and managers in using SAP SuccessFactors and ensure efficient, user-friendly, and reliable support for HR processes. The proposed candidate will act as a connecting link between HR, the business, IT, and external vendors.

The activities include analyzing user requests, resolving incidents, implementing minor changes, and advising on improvements in processes and system configuration. Additionally, the candidate will act as an intermediary between users, vendors, and the corporate IT department.

Responsibilities

The supplier must propose a candidate who is responsible for:

Knowledge and Experience

The supplier must propose a candidate who possesses:

• Managing and optimizing SAP SuccessFactors.
• Handling incidents, user requests, and changes.
• Configuring workflows, business rules, authorizations, and other functionalities.
• Supporting HR processes, including employee onboarding, development, and offboarding.
• Maintaining functional documentation.
• Testing and implementing new functionalities and SAP releases.
• Monitoring data quality and supporting reporting.
• Maintaining functional documentation and work instructions.
• Coordinating functional issues with vendors and integration partners.
• Identifying improvement opportunities and advising on process optimizations.
• Creating functional designs and determining acceptance criteria in collaboration with the business, architects, and the test coordinator.
• Transferring knowledge to key users and end-users.
• Bachelor's or Master's work and thinking level.
• Experience with functional administration of SAP SuccessFactors.
• Knowledge of HR processes and/or HR systems.
• Thorough knowledge of integrations and data flows between SAP SuccessFactors and surrounding systems.

Nice to have

Competencies

The supplier must propose a candidate who:

• Knowledge of and experience working with Agile and Waterfall methodologies.
• Knowledge of management processes and methodologies, such as ITIL.
• Is analytically strong and can quickly grasp complex issues.
• Possesses good planning and organizational skills and is able to set the right priorities.
• Is communicative and collaborates effectively with various stakeholders.
• Acts customer-oriented and proactively.
• Can think across the entire chain and understands the impact of changes on processes, systems, and dependencies.
• Is solution-oriented and innovative, with a focus on continuous improvement.

Project details

• Start: 2026-12-13T23:00:00
• Location: Rotterdam Zuid-Holland, NL
• Languages: Dutch