Project Manager MOA - Supplementary Pension

Project overview

Senior Business Analyst Project Manager – Supplementary Pension / Retiree Management | Mercury, CELIA

Practical Information:

Project details

Paris (75)

Start Date: December/January 2026

12 months renewable

Contract: Permanent or freelance

Budget: 500 - 600 euros HT/day (depending on profile and seniority)

Remote Work: Up to 4 days/week (minimum 1 day on-site per week, occasional travel approx. 1 time/quarter)

Seniority: Senior – More than 5 years of experience

Position Open: 1

Sector: Social Protection & Supplementary Pension

Context:

As part of the stabilization and improvement of a beneficiary management system, a major social protection player is looking for a Senior Business Analyst Project Manager specialized in supplementary pensions, with expertise in the retiree domain.

You will join a business department responsible for managing activities, providing business analysis support, and optimizing processes related to retiree files, in liaison with management centers and supplementary pension bodies.

The mission combines operational activity management, incident management, task distribution optimization, and functional validation of tools, with a focus on reliable processing and improved business application functionality.

Main Missions:

Technical Environment:

• Manage operational activities in the Retiree domain: organization and task monitoring, monitoring of overpayments and analysis of statistical files related to interactions, reversions, and claims.
• Perform functional business analysis activities: setting up task queues, distributing new tasks, reassigning, and correcting rights with the authorization department.
• Carry out functional validations on Mercury, monitor production, analyze and resolve incidents, and participate in testing and acceptance.
• Draft requirements and operating procedures, prepare files necessary for case processing, and contribute to process improvement.
• Participate in steering committees and discussions with supplementary pension stakeholders, monitor management requests, and coordinate relevant contacts.
• Supplementary Pension: Retiree domain, beneficiaries, liquidation, reversion, overpayments, claims.
• Business Tools: CELIA, RNI, SCL, PBI, EDC-GED, C@SSIUS, BRC.
• Business Analysis & Functional Management: Mercury, setting up task queues, task distribution, authorizations, requirements.
• Office & Automation: Advanced Excel, macros, Microsoft Office 365.
• Data & AI: analysis of statistical files, business data processing, AI proficiency.
• Testing & Quality: functional acceptance, functional validation, incident management, production monitoring.
• Management & Governance: activity coordination, overpayment monitoring, operating procedures, operational committees.
• Start: flexible
• Remote: hybrid
• Location: Paris, France, FR
• Rate: 63-75 EUR/h
• Languages: French