Senior Microsoft Dynamics CRM Developer

Project overview

Context

Within the IT department of a large French bank, the CRM and Customer Communication team manages the applications that drive the relationship between the client and the bank: operational CRM, customer knowledge, appointment preparation and follow-up.

The consultant will join the Microsoft CRM squad, composed of developers and business analysts. They will be involved in project management and maintenance for two areas:

• CRM tools for business advisors;
• An application for managing fraud and money laundering cases.

Responsibilities

• Technical analysis of interfaces to be implemented
• Technical analysis, estimation, and advice in backlog construction
• Monitoring user stories in compliance with the established workflow
• Development and unit testing
• Code reviews and maintaining code quality
• Supporting user acceptance testing conducted by business analysts
• Deployment of packages to test environments up to production
• Production monitoring, incident diagnosis, and implementing fixes
• Qualifying and coordinating operational requests with the group's IT operator

Project details

• Start: flexible
• Remote: hybrid
• Location: Paris, France, FR
• Rate: 75-75 EUR/h
• Languages: French