Required skills
- Microsoft Dynamics CRM
- Agile
- Backlog Management
- User Stories
- Unit Testing
- Code Review
- Deployment
- Incident Management
- Technical Analysis
Languages: French
Job description
Seeking a Senior Microsoft Dynamics CRM Developer to join a client CRM and Customer Communication team within a large French bank. The role involves project work and maintenance for advisor CRM tools and a fraud/money laundering case management application.
Project overview
Context
Within the IT department of a large French bank, the CRM and Customer Communication team manages the applications that drive the relationship between the client and the bank: operational CRM, customer knowledge, appointment preparation and follow-up.
The consultant will join the Microsoft CRM squad, composed of developers and business analysts. They will be involved in project management and maintenance for two areas:
- CRM tools for business advisors;
- An application for managing fraud and money laundering cases.
Responsibilities
- Technical analysis of interfaces to be implemented
- Technical analysis, estimation, and advice in backlog construction
- Monitoring user stories in compliance with the established workflow
- Development and unit testing
- Code reviews and maintaining code quality
- Supporting user acceptance testing conducted by business analysts
- Deployment of packages to test environments up to production
- Production monitoring, incident diagnosis, and implementing fixes
- Qualifying and coordinating operational requests with the group's IT operator
Project details
- Start: flexible
- Remote: hybrid
- Location: Paris, France, FR
- Rate: 75-75 EUR/h
- Languages: French
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