Senior Project Manager Microsoft 365 & Contact Center Telephony Infrastructure M/F

Project overview

We are recruiting a Senior Infrastructure Project Manager M/F specializing in Microsoft 365 & contact center telephony for a 4-month mission within the Infrastructure Directorate of a major client.

Main missions:

Priority 1 – Microsoft 365:

Priority 2 – Contact Center Telephony:

Technical environment:

• Quickly take charge of a portfolio of technical projects related to infrastructures (network/SD-WAN, telephony, workstations, sites).
• Lead the management of schedules, identification and monitoring of risks, budget management, and facilitation of project committees (COPROJ/COPIL).
• Ensure supplier follow-up and lead a team of 2 project managers.
• Operationally monitor SharePoint Online, Teams, and OneDrive deployments and migrations.
• Provide functional and technical support and guidance to users and departments in change management.
• Lead the evolution of telephony solutions (routing, queues, supervision, scenarios, switchovers).
• Interact with business units, network & telecom teams, operators, and integrators to meet needs and developments.
• Infrastructures, Digital Workplace, Microsoft 365, SharePoint Online, Teams, OneDrive, enterprise telephony, and contact center.

Project details

• Location: Courbevoie (92)
• Partial remote work possible
• 4-month mission, quick start.
• Start: flexible
• Remote: hybrid
• Location: 92400 Courbevoie, France, FR
• Languages: French