Senior Reform Business Analyst

Project overview

We are seeking an experienced Senior Reform Business Analyst to support a major regulatory transformation program within a Victorian Government organisation.

This role will focus on designing and implementing new insurance claims processes, supporting regulatory reforms and translating complex legislative requirements into practical business processes and system solutions.

Key Responsibilities

Key Skills and Experience

What's in it for you:

Apply now to secure an interview or contact Sarah Jordan on [contact removed] for a confidential discussion.

• 12 Month Contract
• Government Agency
• Melbourne CBD Location
• Hybrid Working Arrangement
• Designing and Implementing New Insurance Claims Processes
• Lead business analysis activities across insurance, claims and regulatory reform initiatives.
• Design future-state business processes, operating models, process maps and workflows.
• Translate legislative, regulatory and business requirements into functional specifications, user stories and acceptance criteria.
• Work with external consultants, legal teams and technical stakeholders to support system design and implementation, including Salesforce.
• Facilitate workshops, manage stakeholder requirements and support the delivery of practical, consumer-focused solutions.
• Extensive experience as a Senior Business Analyst, ideally with Big 4 or tier-one consulting experience.
• Proven experience delivering complex business process improvement, operating model design and regulatory transformation initiatives.
• Strong experience translating legislation, policy and regulatory requirements into business processes and system requirements.
• Hands-on experience with Salesforce or comparable case management platforms
• Excellent stakeholder engagement, workshop facilitation and communication skills
• Melbourne CBD/ Hybrid Working Arrangement

Project details

• Start: flexible
• Remote: hybrid
• Location: Melbourne, Australia, AU
• Rate: 125-138 EUR/h