Geforderte Skills
Jobbeschreibung
Contract ServiceNow Developer (5–7 years) needed in Gothenburg with strong Customer Service Management (CSM) expertise to enhance customer service processes, build custom apps/solutions, and deliver integrations. The role emphasizes automation and AI capabilities in ServiceNow, including Now Assist (Otto), AI Search, and intelligent automation, plus strong h
Project overview
Contract ServiceNow Developer (5–7 years) needed in Gothenburg with strong Customer Service Management (CSM) expertise to enhance customer service processes, build custom apps/solutions, and deliver integrations. The role emphasizes automation and AI capabilities in ServiceNow, including Now Assist (Otto), AI Search, and intelligent automation, plus strong hands-on skills with REST/SOAP integrations, UI Builder, Employee Center, Engagement Messenger, SSO implementation, and ServiceNow security concepts such as Explicit Roles.
Responsibilities
- Solid understanding of custom solutions and custom app creation
- Experience with REST & SOAP integrations
- Proficiency in UI Builder, Employee Center, and Engagement Messenger
- Knowledge of Explicit Roles in ServiceNow
Requirements
- ServiceNow development
- Customer Service Management (CSM) module
- Custom solutions and custom application creation (ServiceNow scoped apps)
- Now Assist (Otto)
- REST integrations
- SOAP integrations
- UI Builder
- Employee Center
- Engagement Messenger
- Single Sign-On (SSO) implementation
- ServiceNow security: Explicit Roles
Project details
- Start: flexible
- Remote: onsite
- Location: Sweden, SE
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